Laptop battery won't charge?

[Willo]

I hope this is ok to post here.

I have had this problem for a while now, my laptop hasnt been charging very well if at all, but luckily my mum has the same laptop so I used her charger for a while which seemed to work. But now it won't charge on either and my laptop went completely dead last night.

But today I tried switching the battery from mine and my mums laptop, and that worked fine. My battery charged in her laptop, and her battery worked fine in mine. But when I switch them back, I can no longer charge it.

What could be the problem here?

[Sameer G]

Do you still have the warranty? If so I would recommend to leave it for service. And yes, this is hardware related, it has nothing to do with Windows.

There is a laptop support here:
Laptop Support - Tech Support Forum

[JackBauer_24]

Your battery is gone. Probably from charging it too much or having the battery in while having the charger plugged as well while using the machine. The battery is only meant to be used without the charger while using the laptop unless it needs charged. If you are going to use the laptop for a exstended period of time only use the charger as a power source not the battery.

As mentioned by Sameer G if the laptop is still under warranty have them service it for you.

[SABL]

Please refer to https://www.techsupportforum.com/foru...em-640102.html

OP has created a thread in the proper forum.