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Important .ppt files sabotaged

This is a discussion on Important .ppt files sabotaged within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Why this happen to me!! Usually I can see the Japanese because it's installed but I just saw this today


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Old 05-04-2013, 07:41 AM   #1
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Why this happen to me!!



Usually I can see the Japanese because it's installed but I just saw this today
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Old 05-04-2013, 11:52 AM   #2
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Are you still able to open the files? And I would also update any anti-virus software you have and do a full scan.
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Old 05-04-2013, 11:58 AM   #3
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Yeah I can open them. I did a restore and it fixed it but after awhile it did it again. All my anti-virus softwares are up to date
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Old 05-04-2013, 04:08 PM   #4
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All of your AV softwares? as in you have more than one? What are you using? depending on which ones that could be a bad thing and rendering them useless.
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Old 05-04-2013, 04:43 PM   #5
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windows defender, firewall, malwarebytes, ccleaner, glary utllities, jetclean
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Old 05-04-2013, 07:03 PM   #6
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If the above is the list of you AV software, you've got it all wrong my friend. Since you're using Windows 7, none of the above are AV softwares.

Windows Defender & Malwarebytes serve the same purpose as an Anti-Malware software.

CCleaner, JetClean & Glary Utilities are PC Tune Up softwares which is helpful, but only as long as you don't use the Registry Cleaner included with it. NEVER clean/defrag, mess with the Registry in general.

I suggest you use Microsoft Security Essentials - Microsoft Windows as your primary & only AV. Using MSE will disable Windows Defender.
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Old 05-04-2013, 07:06 PM   #7
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Okay I installed the security essentials.
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Old 05-04-2013, 07:28 PM   #8
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How to Rebuild a Font Cache | eHow.com

Try doing a scan with MSE.

Post back.
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Old 05-04-2013, 07:50 PM   #9
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no threats found :)
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Old 05-04-2013, 07:55 PM   #10
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That was fast! Did you try rebuilding the Font Cache?
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Old 05-04-2013, 09:02 PM   #11
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Yes I deleted fontcache.dat
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Old 05-04-2013, 09:40 PM   #12
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Try this:

1. Click on Start, go to Control panel.
2. Click on Fonts, go to font settings.
3. Restore Default settings.
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Old 05-05-2013, 04:52 AM   #13
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If the above does not work, this sounds more like a Language Pack issue rather than a virus or something nefarious (one would hope), assuming the font has not been deleted.

This sometimes works:
> Click on the Start globe/button,
> Enter intl.cpl,
> In the new window that appears, go to the Administrative tab,
> Click on the Change system local... button,
> Take note of what is selected at the moment in the drop down,
> Select Japanese (Japan) in the drop down and click OK,
> Change it back to what you had it before.

You may have to restart between the two last steps above. You may not, after changing to Japan, refresh your folder with the .ppts files and see if you can see them yet, else try a restart.
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