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Help with Unexpected Shutdown

This is a discussion on Help with Unexpected Shutdown within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. Hi all, I've started to encounter an unexpected shutdown with a brief bluescreen error on my desktop and can't figure


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Old 11-03-2014, 04:42 PM   #1
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Hi all, I've started to encounter an unexpected shutdown with a brief bluescreen error on my desktop and can't figure out what's causing it. I was hoping someone could help me out with this.

Here are links to the .dmp and .xml files that help describe the problem. If any other information would be helpful, I'd gladly provide it. Thanks!

https://www.dropbox.com/sh/9plviokwh...UVK2kvF0a?dl=0

Steve
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Old 11-03-2014, 04:48 PM   #2
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Hi there Fobwashed,

Is your computer a desktop or laptop computer? Does your computer shutdown at a certain time or just in random intervals? If your computer is a desktop computer, which I am thinking it is, how much power(watts) are you running? What is the brand/model if your power supply?
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Old 11-03-2014, 05:22 PM   #3
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I'm running on a desktop, the blue screen reboots seem to happen fairly randomly as far as I can tell. Two times in the past week. Before these, I was getting it maybe once a month or so.

My power supply is a Corsair AX850.

I'm not sure how much power my desktop is running. Is there a way I can find out? I'm on an i7-4770K, and a GeForce GTX 670. I feel like barring my PSU being busted, power shouldn't be the issue.
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Old 11-04-2014, 03:24 AM   #4
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Have you recently installed new hardware or new drivers?
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Old 11-04-2014, 05:41 AM   #5
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Hi -

Please run - https://www.techsupportforum.com/foru...ta-452654.html

Regards. . .

jcgriff2

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Old 11-04-2014, 06:24 AM   #6
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I usually do a driver sweep across all my hardware every month or so. Everything as far as I know is up to date. The most recent driver update I've done is for my video card. Besides that, it's been a few weeks since I've updated any other drivers.

I've run both BSODCollectionApp and perfmon and placed the resulting files into the shared folder I linked in the original post. I hope it helps!
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