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Everything else works fine except for laptop!

This is a discussion on Everything else works fine except for laptop! within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. My other laptop and my wii are both connected to my belkin router and work fine but my main laptop


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Old 12-26-2011, 03:46 PM   #1
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OS: windows 7



My other laptop and my wii are both connected to my belkin router and work fine but my main laptop keeps losing connection can i please get some help out there.........not very tech savvy.
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Old 12-26-2011, 04:00 PM   #2
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We need specific information to help answer your question so would you please repost this with appropriate answers to the questions that pertain to your problem, so we can better help you fix your problem quickly.

Computer: Brand Name & Model #

Age of system and relevant components if different :

CPU: Brand, speed

Ram: Type, amount, speed

Operating system: Windows 98, 98SE, ME, XP Home, XP Pro, Vista or Other

Do you run Anti-Virus software: Brand Name, version #, is it up to date?

For Video or Graphic problems:

Video Card: Brand Name, type, speed, Chipset, driver version and date

Video settings: resolution, advanced settings

For Internet problems:

Modem: Brand name and date of driver

Type connection: dial-up, cable, sat/DSL, other

Browser: IE, Netscape, Firefox, Sea Monkey and version #

For Network problems:

LAN or ethernet card(s) or adapters: Brand, # of cards

Router: Brand name, type

# machines on network

Network settings and IP configuration


Please state your specific problem and when it started

Did you change anything, install any hardware or software before the problem started?

List any recently installed software

List software running in background ie: anti-virus program, mail programs, backup software.

(Run,msconfig,ok,startup) and what is checked

Any power disruption or incomplete shutdowns

Failed Scandisk/chkdsk or defrag attempts

Use of any “tune-up” utilities, registry utilities, system diagnostics, other third party utility software

Recent downloaded software


This information may be of critical importance in locating and correcting the source of your problem. Please note any additional information or detail about the problem that may be of value in our assessment of the problem.


Thank you.

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All PC's are not the same. Posting your PC specs will help us to assist you quicker and more effectively.
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