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Device keeping my computer from automatically going to sleep

This is a discussion on Device keeping my computer from automatically going to sleep within the Windows 7 , Windows Vista Support forums, part of the Tech Support Forum category. When I type powercfg -requests into my cmd prompt I see: C:\Windows\system32>powercfg -requests DISPLAY: None. SYSTEM: [DRIVER] IDT High Definition


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Old 06-26-2014, 10:42 PM   #1
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When I type powercfg -requests into my cmd prompt I see:

Quote:
C:\Windows\system32>powercfg -requests DISPLAY: None.
SYSTEM: [DRIVER] IDT High Definition Audio CODEC (HDAUDIO\FUNC_01&VEN_111D&DEV_76C7&SUBS YS_103C3AB5&REV_1001\4&3171535e&0&0001)
An audio stream is currently in use.
AWAYMODE: None.

The issue I am having is that this Audio Driver is keeping my computer from going to sleep automatically.
I have found that the command I am looking for may look something like this.


Quote:
powercfg -requestsoverride DRIVER High Definition Audio Device SYSTEM
Can anyone help me and tell me what to do so my computer is once again able to automatically go to sleep after the allotted amount of time has passed?
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Old 06-27-2014, 09:48 AM   #2
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Hi and welcome to TSF this is for a different driver but the idea should work Devices - Allow or Prevent to Wake Up Computer - Windows 7 Help Forums
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Old 06-28-2014, 04:19 PM   #3
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When I go into properties for the sound driver there is no power management tab and so I do not get the option to "allow this device to wake the computer".
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Old 06-28-2014, 04:42 PM   #4
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What is the make and model of your computer IE HP Pavilion dv7, Also how did you define it as the audio device that is causing the issue.
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Old 06-28-2014, 04:51 PM   #5
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It is an HP Pavilion HPE.

And I have defined that it is the audio device causing the issue because from some searching online I found that the command to type into the cmd prompt to see what devices are keeping your computer from going to sleep automatically is

Quote:
powercfg -requests
And when I type this in I get:

Quote:
SYSTEM: [DRIVER] IDT High Definition Audio CODEC (HDAUDIO\FUNC_01&VEN_111D&DEV_76C7&SUBS YS_103C3AB5&REV_1001\4&3171535e&0&0001)
An audio stream is currently in use.
AWAYMODE: None.
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Old 06-28-2014, 09:05 PM   #6
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Hi, go to start search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the command prompt copy paste the following:

powercfg -devicequery wake_armed > 0 & notepad 0

press enter, please post the notepad outcome here.
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Old 06-28-2014, 09:10 PM   #7
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I see

Quote:
HID Keyboard Device (001)
HID Keyboard Device (013)
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Old 06-28-2014, 09:16 PM   #8
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Hi, well that shows only those devices that have wake set, so strange, run this cmd at the prompt (as admin as shown):-

powercfg -devicequery wake_from_any > 0 & notepad 0

press enter, please post the notepad outcome here.
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Old 06-28-2014, 10:15 PM   #9
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Quote:
HID-compliant consumer control device (001)
HID-compliant device
USB Input Device (004)
PCI standard PCI-to-PCI bridge
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C
HID Keyboard Device (001)
HID-compliant device (003)
K:\
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E
HID-compliant device (007)
Microsoft Virtual WiFi Miniport Adapter
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
High Definition Audio Controller
USB Composite Device (007)
HID-compliant device (011)
USB Composite Device (008)
HP Bluetooth module
H:\
USB Input Device (018)
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
USB Input Device (023)
Texas Instruments XHCI Controller
ACPI Power Button
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
HID-compliant device (021)
Generic USB Hub
J:\
USB Root Hub
USB Input Device (030)
Generic USB Hub (001)
Realtek PCIe GBE Family Controller
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
USB Root Hub (001)
HID-compliant mouse (006)
IPBusEnum Root Enumerator
HID Keyboard Device (013)
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Intel(R) Management Engine Interface
UMBus Enumerator
HID-compliant consumer control device (015)
USB Root Hub (002)
UMBus Enumerator (001)
I:\
Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
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Old 06-28-2014, 10:44 PM   #10
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Hi, command prompt as admin (as shown) at the command prompt copy paste the following:-

powercfg -devicedisablewake "High Definition Audio Controller"

press enter.

Let us know how you get on.
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Old 06-28-2014, 11:24 PM   #11
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When I enter that it says"
Quote:
You do not have permission to enable or disable device wake.
I do have it open in Administrator mode as I right clicked it and ran as administrator and also at the top of the cmd window it says
Quote:
Administrator: C:/Windows/System32/cmd/exe
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Old 06-29-2014, 02:05 AM   #12
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Hi, open a cmd as admin and type :- powercfg -energy (press enter) copy paste the html report here.
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Old 06-29-2014, 02:57 AM   #13
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For some reason I can't open the .html file. It just tells me the webpage is not found. I can see it if I change it to .txt but it's still in html format so it would be way to much text to paste into here.
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Old 06-29-2014, 11:08 AM   #14
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Move the file from the Window's system folder to a non-protected folder and you should be able to open it or you could just attach it here.
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Old 06-29-2014, 12:28 PM   #15
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Yes that worked, I moved it to my desktop and then was able to open it,

Quote:
Power Efficiency Diagnostics Report

Computer Name MARK-HP
Scan Time 2014-06-29T09:38:15Z
Scan Duration 60 seconds
System Manufacturer Hewlett-Packard
System Product Name h8-1122
BIOS Date 07/22/2011
BIOS Version 7.09
OS Build 7601
Platform Role PlatformRoleWorkstation
Plugged In true
Process Count 121
Thread Count 1696
Report GUID {cc27d553-db2b-48bd-9f15-6807510238c0}
Analysis Results

Errors

System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIO\FUNC_01&VEN_111D&DEV_76C7&SUBSYS_103C3AB5&REV_1001\4&3171535e&0&0001
Requesting Driver Device IDT High Definition Audio CODEC
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8086&PID_1C2D
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8086&PID_1C26
Port Path
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_8087&PID_0024
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name Generic USB Hub
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_8087&PID_0024
Port Path 1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Mass Storage Device
Host Controller ID PCI\VEN_8086&DEV_1C26
Host Controller Location PCI bus 0, device 29, function 0
Device ID USB\VID_058F&PID_6362
Port Path 1,7
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_04CA&PID_0020
Port Path 1,1
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Composite Device
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_187C&PID_0515
Port Path 1,2
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name HP Bluetooth module
Host Controller ID PCI\VEN_8086&DEV_1C2D
Host Controller Location PCI bus 0, device 26, function 0
Device ID USB\VID_0A5C&PID_217D
Port Path 1,5
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 30.93
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 10000
Maximum Timer Period (100ns units) 156001
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6344
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 5096
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 7488
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 5600
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 9000
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 7724
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\DolbyAxon\Axon.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6652
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6752
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 8016
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6748
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 6108
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 7120
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 100000
Requesting Process ID 1432
Requesting Process Path \Device\HarddiskVolume2\Windows\System32\svchost.exe
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name services.exe
PID 456
Average Utilization (%) 11.90
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 10.15
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.94
\Device\HarddiskVolume2\Windows\System32\services.exe 0.56
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 8804
Average Utilization (%) 6.19
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\PepperFlash\pepflashplayer.dll 5.36
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll 0.35
\SystemRoot\system32\ntoskrnl.exe 0.29
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 7120
Average Utilization (%) 1.91
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome.dll 0.97
\SystemRoot\system32\ntoskrnl.exe 0.35
\SystemRoot\system32\DRIVERS\atikmdag.sys 0.24
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 6344
Average Utilization (%) 1.42
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll 1.10
\SystemRoot\system32\ntoskrnl.exe 0.12
0.07
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 6108
Average Utilization (%) 1.14
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\libglesv2.dll 0.31
\Device\HarddiskVolume2\Windows\SysWOW64\atiumdag.dll 0.30
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll 0.17
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name audiodg.exe
PID 1528
Average Utilization (%) 1.03
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\AESTAC64.tmp 0.31
\Device\HarddiskVolume2\Windows\System32\SFNHK64.DLL 0.30
\Device\HarddiskVolume2\Windows\System32\AudioEng.dll 0.21
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Axon.exe
PID 7724
Average Utilization (%) 0.80
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.17
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll 0.16
\Device\HarddiskVolume2\Program Files (x86)\DolbyAxon\dvclient-1.dll 0.09
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 7888
Average Utilization (%) 0.60
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll 0.52
\SystemRoot\system32\ntoskrnl.exe 0.04
0.00
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.54
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.23
\SystemRoot\system32\DRIVERS\bcmwl664.sys 0.13
\SystemRoot\System32\drivers\dxgmms1.sys 0.03
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name avgnsa.exe
PID 2984
Average Utilization (%) 0.49
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\AVG\AVG2013\avgxpla.dll 0.31
\SystemRoot\system32\ntoskrnl.exe 0.12
\SystemRoot\system32\DRIVERS\avgtdia.sys 0.01
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name CCC.exe
PID 8016
Average Utilization (%) 0.42
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 0.25
\SystemRoot\system32\ntoskrnl.exe 0.06
\Device\HarddiskVolume2\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\abf62e6545d2802fc60286678a67e6bf\mscorlib.ni.dll 0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name dwm.exe
PID 2252
Average Utilization (%) 0.37
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\dwmcore.dll 0.11
\Device\HarddiskVolume2\Windows\System32\atidxx64.dll 0.07
\SystemRoot\system32\ntoskrnl.exe 0.05
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Steam.exe
PID 7816
Average Utilization (%) 0.34
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.08
\SystemRoot\System32\win32k.sys 0.06
\Device\HarddiskVolume2\Program Files (x86)\Steam\bin\vgui2_s.dll 0.04
Information

Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6344
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 5096
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 7488
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 5600
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 9000
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 7724
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\DolbyAxon\Axon.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Program Files (x86)\DolbyAxon\dvclient-1.dll
\Device\HarddiskVolume2\Program Files (x86)\DolbyAxon\Axon.exe
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6652
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6752
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
\Device\HarddiskVolume2\Windows\SysWOW64\kernel32.dll
\Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 8016
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\System32\ntdll.dll
\Device\HarddiskVolume2\Windows\System32\winmm.dll
\Device\HarddiskVolume2\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6748
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 6108
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Windows\SysWOW64\d3d9.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\libglesv2.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\libegl.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome_child.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 7120
Requesting Process Path \Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\SysWOW64\ntdll.dll
\Device\HarddiskVolume2\Windows\SysWOW64\winmm.dll
\Device\HarddiskVolume2\Users\Mark\AppData\Local\Google\Chrome\Application\35.0.1916.153\chrome.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 1432
Requesting Process Path \Device\HarddiskVolume2\Windows\System32\svchost.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\System32\ntdll.dll
\Device\HarddiskVolume2\Windows\System32\mmcss.dll
\Device\HarddiskVolume2\Windows\System32\ntdll.dll
\Device\HarddiskVolume2\Windows\System32\mmcss.dll
\Device\HarddiskVolume2\Windows\System32\svchost.exe
\Device\HarddiskVolume2\Windows\System32\sechost.dll
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Windows\System32\ntdll.dll
Power Policy:Active Power Plan
The current power plan in use
Plan Name OEM Balanced
Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
Battery:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 4
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 5
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 6
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 7
Idle (C) State Count 2
Performance (P) State Count 11
Throttle (T) State Count 8
kramman1 is offline  
Old 06-29-2014, 09:43 PM   #16
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Join Date: Jun 2008
Location: Sydney
Posts: 7,707
OS: XP, Vista, Seven, & a whole host you would never have heard of.Windows Ten 64 bit Pro



Hi,

System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Requesting Driver Instance HDAUDIO\FUNC_01&VEN_111D&DEV_76C7&SUBSYS_103C3AB5&REV_1001\4&3171535e&0&0001
Requesting Driver Device IDT High Definition Audio CODEC

Locate and uninstall this driver, go to HP support and search for a updated driver.

Also from a command prompt as admin (as shown) copy paste the following:-

powercfg -DEVICEQUERY all_devices > 0 & notepad 0

press enter, please post the notepad outcome here.
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