Go Back   Tech Support Forum > Hardware Support > RAM and Power Supply Support

User Tag List

Random power cuts/shutdowns & problem starting up

This is a discussion on Random power cuts/shutdowns & problem starting up within the RAM and Power Supply Support forums, part of the Tech Support Forum category. My specs: Mobo : MSI X99A SLI Plus LGA 2011-3 USB 3.1 Motherboard CPU : Intel Core i7 5820K Haswell-E


Closed Thread
 
Thread Tools Search this Thread
Old 12-03-2016, 05:34 PM   #1
Registered Member
 
Join Date: Dec 2016
Posts: 2
OS: W10 x64



My specs:
Mobo: MSI X99A SLI Plus LGA 2011-3 USB 3.1 Motherboard
CPU: Intel Core i7 5820K Haswell-E 6-Core LGA 2011-3 3.3GHz CPU Processor
Graphics: EVGA GeForce GTX 980 Ti Superclocked+ ACX 2.0+ 6GB Video Card
Power: CoolerMaster Vanguard 850W 80+ Gold Full Modular
Ram: Corsair 16GB (2x8GB) DDR4 2400MHz Vengeance
Storage: Hitachi 2TB Ultrastar SATA 7200RPM 64MB Enterp! rise
HD: Samsung 500GB SSD 850 EVO
Cooling: Noctua NH-L12 Low Profile Multi Socket CPU Cooler
Case: Fractal Design Define R5 USB3.0 Mid Tower Case
OS: Windows 10 home 64bit

Hi,

I'm having a problem with my PC. It will randomly turn off/crash as if the power has been cut.
This usually happens when triggered by something visual. For example, gaming is the most common culprit, it will crash during some games at random or trigger crash by some start-up or load screens meaning some games I can't even play because they always crash my PC. The power on/off button on the front of my case doesn't work anymore like a normal PC, to even get it to turn on I have to have power going to it, but have to jiggle the connected power cable in the power board I have until it hits a sweet spot and powers on, this can be interrupted if the jack is moved even a milimetre, causing it to turn off again. I have to do this until I see my power button light up fully and stay on. This is why I think it's a PSU issue. I'm wondering if my power unit isn't sufficient enough or is faulty and my PC is crashing because of a power usage trigger. I wouldn't even be able to use my PC if I didn't have this particular power board because I've tried to wriggle the power jack cable into other sockets or power boards and haven't had the same luck. So it's a miracle I can even get it to start up. Is this a power unit issue or something else? How can I fix this?

Other info: The PC is obviously pretty new, I built it last year. This problem started happening about 6 months after assembly, before that it was working perfectly. I have cleaned out the PC recently, checked all cables were connected, everything seemed fine and in working order. There are no visible indicators that anything is wrong.

Thank you.
Morningstarr is offline  
Sponsored Links
Advertisement
 
Old 12-03-2016, 07:17 PM   #2
Microsoft MVP
Microsoft Team Moderator
Articles Team Manager
Hardware Team Moderator
 
Masterchiefxx17's Avatar

Microsoft Most Valuable Professional
 
Join Date: Feb 2010
Location: Wisconsin, USA
Posts: 39,480
OS: Windows 10 Professional 64bit

My System


Hi and Welcome to TSF!

I suspect this is a PSU failure and seeing that you have a CoolerMaster PSU, it's increases my suspicion even more.

Is it still under warranty? Otherwise, a nice 650 - 750W XFX or SeaSonic branded PSU will do the trick.
Masterchiefxx17 is offline  
Old 12-03-2016, 08:28 PM   #3
Registered Member
 
Join Date: Dec 2016
Posts: 2
OS: W10 x64



Hi! Thank you :)

Ah, so Coolermaster have a rep of being unreliable?

I'm not sure about the warranty, I will have to find out next week as it's Sunday and I can't call my seller. If it's not I will grab a new one and see if that does the trick. I will get back to you on that.

Thanks for your reply and input!
Morningstarr is offline  
Sponsored Links
Advertisement
 
Old 12-04-2016, 02:50 PM   #4
Microsoft MVP
Microsoft Team Moderator
Articles Team Manager
Hardware Team Moderator
 
Masterchiefxx17's Avatar

Microsoft Most Valuable Professional
 
Join Date: Feb 2010
Location: Wisconsin, USA
Posts: 39,480
OS: Windows 10 Professional 64bit

My System


Quote:
Ah, so Coolermaster have a rep of being unreliable?
Most brands do. Most of us here only trust SeaSonic manufactured PSUs. XFX, SeaSonic, Antec HGC series PSUs is what I would recommend.
Masterchiefxx17 is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Weird power pc problem
Hi I am trying to fix up one of my friends desktop pcs. The problem he was having was that it doesn't turn on at all. What I noticed was that the power button doesn't turn the pc on. The pc turns on by itself when plugged in to an output. It turns on but off after 2 seconds . I then decided to...
Coolcat12 Other Hardware Support 11 06-18-2013 06:28 AM
Please help me diagnose why my laptop keeps powering off
Hi all! First post here! For a few months now my laptop (Dell Inspiron 6400) keeps doing this on occasion: Screen goes black, Sound goes off, Hard drive light goes off, CD drive light goes ON(?) ....I guess power to the CD drive means the computer isn't fully off, just severely disabled? ...
Sam_ Laptop Support 45 10-16-2012 10:18 AM
DHCP problem at farmschool
Hi I was asked to help out with a computer literacy project here in rural south africa. They have a MS server 2003 with a bunch of clients, the server is not connected to the internet and is just used as a file/print server. A telkom tech came to install a broadband modem, and after this...
petmeer Windows Servers 13 07-07-2011 02:57 PM
Power Supply Information and Selection
:smile: CHOOSING AND UNDERSTANDING A POWER SUPPLY UNIT The power supply unit in today’s modern computer assumes a role probably more critical than any other single component in your system even when compared to the CPU and motherboard. Therefore, there are multiple factors that must...
Tumbleweed36 RAM and Power Supply Support 0 07-09-2006 03:41 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 07:25 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts