Go Back   Tech Support Forum > Hardware Support > RAM and Power Supply Support

User Tag List

PC shutdown randomly while playing games

This is a discussion on PC shutdown randomly while playing games within the RAM and Power Supply Support forums, part of the Tech Support Forum category. Hi there guys, I've been using my pc for 2 years now. Never had this problem before. I used to


Closed Thread
 
Thread Tools Search this Thread
Old 10-22-2011, 05:10 AM   #1
Registered Member
 
Join Date: Oct 2011
Posts: 6
OS: Windows 7 64-bit



Hi there guys,
I've been using my pc for 2 years now. Never had this problem before. I used to play MW2, HoN, WoW etc. Not so "heavy on pc" games I guess. Everything was fine until I moved from my old home. After I moved, I set up my pc, try to play HoN and bam. PC shuts down. Tried again with other games, same result. I did some research and 2 possibilities came up. Overheating and PSU. So I open up my machine and make it clean as a whistle. Problem solved. After 1 month or so I felt like playing some MW2 and again, random shutdown. I clean it up again but this time it didn't solve my problem. Downloaded SpeedFan and checked my pc temp. but everything seems fine. The highest degree I saw is 50 degrees celsius. The reason why I'm confused is my pc worked fine with the games until I move, then needed to be dusted, went fine for a month and again shuts down while playing games.

Thanks in advance
Maru
trolljuju is offline  
Sponsored Links
Advertisement
 
Old 10-22-2011, 05:35 AM   #2
TSF - Enthusiast
 
Join Date: Jan 2008
Location: Florida
Posts: 15,298
OS: Win7,Win XP,PC LinuxOS

My System


Post the specs of the PC.

MB-CPU-RAM-GPU-PSU brand/wattage

Boot into the BIOS and post the temp and voltage readings.
makinu1der2 is offline  
Old 10-22-2011, 05:53 AM   #3
Enthusiast
 
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System


dont use speed fan for temps. Use hardware monitor

Please post your specs and please post your temps and voltages from the BIOS
greenbrucelee is offline  
Sponsored Links
Advertisement
 
Old 10-22-2011, 07:55 AM   #4
Registered Member
 
Join Date: Oct 2011
Posts: 6
OS: Windows 7 64-bit



Intel Core2 Quad Q8400 2.66 GHz CPU
4GB RAM
ATI RADEON HD 4600 Series GPU



my psu: https://c1110.hizliresim.com/q/q/3294.jpg
and temp readings with hardware monitor: https://c1110.hizliresim.com/q/q/3298.png

Apparently my gpu temp is high?
Also, I couldn't get it into BIOS.
trolljuju is offline  
Old 10-22-2011, 08:19 AM   #5
TSF - Enthusiast
 
Join Date: Jan 2008
Location: Florida
Posts: 15,298
OS: Win7,Win XP,PC LinuxOS

My System


Is this a custom built PC? If so what motherboard is being used?

What series 4600 Graphics card?

If this is a Dell,HP,Gateway,etc post the model number?

During startup you should be prompted to hit (usually DEL,F2,F10) to enter Setup.

PSU +12V output is 15A (not enough for your setup in my opinion)

Graphics temps is high.
makinu1der2 is offline  
Old 10-22-2011, 08:29 AM   #6
Enthusiast
 
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System


yes your psu isn't powerful enough to run your system and graphics card. This would probably be the cause of the GPU temp being high and why your system is crashing whilst playing games.

You need to get a new psu and it should be 550w corsair,xfx or seasonic
greenbrucelee is offline  
Old 10-22-2011, 08:35 AM   #7
Registered Member
 
Join Date: Oct 2011
Posts: 6
OS: Windows 7 64-bit



well, i guess i found the problem. my graphic cards fan is not working. dust is not the problem, its clear. cables doesnt seem to be damaged. any ideas how to fix it ?
trolljuju is offline  
Old 10-22-2011, 08:38 AM   #8
Enthusiast
 
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System


the psu probably damaged it because its low quality and not good enough.

You could try buying an aftermarket vga cooler but I promis you that you will end up with the same problem because of your power supply
greenbrucelee is offline  
Old 10-22-2011, 08:39 AM   #9
Registered Member
 
Join Date: Oct 2011
Posts: 6
OS: Windows 7 64-bit



As I mentioned before, I've been using this machine for 2 years and it worked fine. All of a sudden my PSU is not powerful enough?
trolljuju is offline  
Old 10-22-2011, 08:43 AM   #10
Enthusiast
 
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System


An underpowered system can run perfectly well for some time then it will die. An underpowered psu can damage components usually the graphics card or RAM sometimes they can damage everything.

Hopefully its just your card thats damaged and nothing else. You have been very lucky
greenbrucelee is offline  
Old 10-22-2011, 08:44 AM   #11
TSF - Enthusiast
 
Join Date: Jan 2009
Location: Toronto
Posts: 5,760
OS: Windows 10 Pro 64 Bit

My System


All power supplies will eventually die and when low quality and underpowered for what their running, they will die even quicker. Your PSU only has 15a on the +12v rail which is not enough to properly run your setup and as such has been working overtime trying to provide the necessary power. As stated you should be at a minimum 550w quality PSU.
Amd_Man is offline  
Old 10-22-2011, 09:02 AM   #12
Registered Member
 
Join Date: Oct 2011
Posts: 6
OS: Windows 7 64-bit



Thank you guys, you all have been very helpful and patient with me. I'll get a new PSU asap. BTW this may sound dumb, but if I the strong PSU you recommended, will my graphics card fan start working again? Like "whoa I have more power now I can turn that fan on too!"
trolljuju is offline  
Old 10-22-2011, 09:05 AM   #13
Enthusiast
 
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System


hopefully.

can you try the graphics card in another pc? the old psu may have damaged it so you would have to get an aftermarket vga cooler like I suggested earlier.
greenbrucelee is offline  
Old 10-22-2011, 09:19 AM   #14
Registered Member
 
Join Date: Oct 2011
Posts: 6
OS: Windows 7 64-bit



SEASONIC SEA-SS-500GB 500W PSU

how does this one sound? I'll buy it now if you say ok.
trolljuju is offline  
Old 10-22-2011, 09:25 AM   #15
Enthusiast
 
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System


better but I would reccomend 550w
greenbrucelee is offline  
Old 10-22-2011, 09:40 AM   #16
Emeritus
 
Join Date: May 2009
Location: Illinois
Posts: 51,675
OS: XP Pro-7



You can get a 550W XFX (SeaSonic made) for $76 on Newegg: Newegg.com - XFX Core Edition PRO550W (P1-550S-XXB9) 550W ATX12V 2.2 & ESP12V 2.91 SLI Ready CrossFire Ready 80 PLUS BRONZE Certified Active PFC Power Supply



Tyree is offline  
Old 10-22-2011, 09:45 AM   #17
Visiting Expert
Microsoft Support Team
 
Join Date: Nov 2009
Posts: 660
OS: W7 x64, W8 x64, OSX 10.8



If the PSU replacement doesn't get you video card's fan going (as suggested), you might want to get one of these VGA coolers.

You'll probably see better temps.
ReviverSoft is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Computer freezes when playing games or watching videos
Hi, Im not really sure what is wrong with my computer, but I will post it in this forum because it very likely could have something to do with the video card. My specs are: Windows 7 Ultimate 64-bit Acer Aspire M7720 i7 CPU 2.67 Ghz (8 CPUs) 6.1 GB RAM Direct x11
Kazario Motherboards, Bios|UEFI & CPU 26 01-19-2013 05:59 AM
Windows vista shutdown randomly..
1. Lets skip the obvious.. power options and such.. 2. I removed, switched and replaced RAM 3. I replaced power cord 4 I even just ran Ubuntu off of a disc image and still shutdown. I'm guessing it has to do with the hardware.. Is there anyway to check to see if the psu is ok? I took out...
cannonballz Windows 7 , Windows Vista Support 5 05-21-2011 04:33 PM
[SOLVED] PC crashing when playing games
Hi First of all, this is my first post so apologies if I miss anything out. The problem is my PC seems to randomly crash when playing games. It has been doing it for years but seems to have got worse recently after installing Win 7 (32 bit). The screen instantly goes blank, the sound...
jonnywalmsley BSOD, App Crashes And Hangs 19 02-05-2011 07:56 AM
BSOD - While playing games - BAD_POOL_HEADER
I eventually get a blue screen of death when playing games, like BF2, COD. Etc. I believe maybe also sometimes just when the computer has been idling at desktop. I have tried uninstalling the graphics card driver and made a clean install with the newest one, still bsod's. Anyway, the latest...
daniel310 BSOD, App Crashes And Hangs 17 01-25-2011 09:23 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 08:11 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts