Hi all, thanks for your help.
I just built my own PC (first time)
Here are all of the parts I'm using: https://pcpartpicker.com/user/Nick_Solari/saved/6CkG3C
In "System Information," it says I only have 16Gb of RAM when I've installed 2x16Gb sticks and it should say 32.
The motherboard recommends installing them in A2 and B2, which I did originally. I tried installing them in A1 and B1, and I got the same problem. Computer still works, but only sees 16Gb of RAM.
I've also tried installing just one card in A2 (the recommended slot for 1 card), and just the other card in A2, and with either of them the computer doesn't turn on and the motherboard prints out 52, which the manual translates to: "Memory Initialization Error. Invalid memory type or incompatible memory speed."
Also, after finding this online: " I had read about a Japanese post about applying lateral pressure on the cpu (away from the locking point of the lever and towards the pivot point of the lever) as you close the CPU. I had recently got COD4 Multiplayer running on 64 bit windows 7 by plugging in a microphone, so I was willing to try anything. I applied firm lateral pressure in the indicated direction while closing the CPU holder. I also made sure the headsink was installed with even pressure. Unbelievably, this worked and the bios reconized the 8gb. Hope this helps. Not sure why ASUS motherboards seem to be more susceptible to this issue," (BIOS/Windows recognizes half memory [Solved] - Memory - Memory
I tried this too. I reinstalled the CPU, applying lateral pressure towards the pivot point, and screwed the heatsink back on applying even pressure. Luckily I didn't break my computer :P, but unfortunately it's still only recognizing 16 Gb.
I've attached a screenshot of my system information as well as a .txt file that I got from doing wmic MEMORYCHIP which should provide some information on how my computer is reading the memory.
My CPU is supposed to be able to handle 64 GB, my OS: 128GB, and my motherboard: 64 GB.
The one thing I have not tried yet is adjusting anything in the BIOS. I know nothing about that type of stuff and wouldn't know what to change.
I don't know what the issue is at this point. Any ideas anyone?