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New RAM not recognized

This is a discussion on New RAM not recognized within the RAM and Power Supply Support forums, part of the Tech Support Forum category. I am having trouble getting my new RAM to be fully recognized by Windows XP Pro. I have installed 2


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Old 05-17-2008, 03:14 PM   #1
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I am having trouble getting my new RAM to be fully recognized by Windows XP Pro. I have installed 2 identical 1GB modules of DDR 2700 RAM into the first two slots, and removed the old memory. However, my system still only recognizes it as 1GB, and even the reading at crucial.com is incorrect. Here is what it says:

Maximum Memory Capacity: 3072MB
Currently Installed Memory: 1GB
Available Memory Slots: 1
Number of Banks: 3
Dual Channel Support: No
CPU Manufacturer: AuthenticAMD
CPU Family: AMD Athlon(tm) XP 2100+ Model 8, Stepping 1
CPU Speed: 1733 MHz

So it seems like my system is reading each of the 1GB sticks as 512MB sticks. I used to have a single 1GB module in and it recognized the full amount.
Thanks for any assistance you can provide.
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Old 05-17-2008, 06:51 PM   #2
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My System


What motherboard?

When the computer is starting how much ram is listed on the post screen?

Clear the cmos and load the bios defaults
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Old 05-17-2008, 07:32 PM   #3
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The motherboard is made by VIA Technologies, model KT333-8235.

When I start the computer up, it finds 1GB of RAM.

I loaded the default BIOS settings, restarted, but still have the same results.
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