Go Back   Tech Support Forum > Hardware Support > RAM and Power Supply Support

User Tag List

New PC Build - RAM Problem

This is a discussion on New PC Build - RAM Problem within the RAM and Power Supply Support forums, part of the Tech Support Forum category. System specs firstly: HyperX DDR4 8GB 2666Mhz RAM AMD Ryzen 5 1400 3.2 ghz CPU ASRock x370 Killer SLI Motherboard


Closed Thread
 
Thread Tools Search this Thread
Old 08-28-2018, 03:03 PM   #1
Registered Member
 
Join Date: Aug 2018
Posts: 1
OS:



System specs firstly:

HyperX DDR4 8GB 2666Mhz RAM
AMD Ryzen 5 1400 3.2 ghz CPU
ASRock x370 Killer SLI Motherboard
Corsair Tx-650M PSU
(Storage irrelevant to question)

So this is my first PC build but I'd like to think of myself quite knowledgeable with computers. All built together okay go to turn on the computer and it boot loops, insert the motherboard speaker and it is emitting 3 beeps which I look on the ASRock website and that's UEFI Bios code for RAM problem

Originally I looked on my motherboard's compatiblity list for Ram as I originally bought some Timetec RAM, that wasn't on the list so I thought if I buy the HyperX stuff as stated above then all will be rosey. But however I go to turn it on today with the new memory installed and still the same three beeps and in a boot loop. But I thought that RAM compatibility doesn't matter too much so was perplexed at that myself. I can definitely say I haven't received dead RAM sticks as both the HyperX and Timetec stuff didn't work.

I've tried all four slots individually with each card, literally every combination possible, but to no avail and the same three beeps. I know Ryzen CPUs like slots 2 and 4 but no combination is working.

I'm lost as to what it could be. Have I possibly damaged the slots themselves that the RAM sits in? But I would have thought that would be difficult to do.

I can provide further details and pictures if needed.

Thanks guys I spent a fair bit of money on this and don't want to see it go to waste!
SoggyCabbages is offline  
Sponsored Links
Advertisement
 
Old 08-29-2018, 08:04 AM   #2
Visiting Tech
 
Bill_Bright's Avatar

Microsoft Most Valuable Professional
 
Join Date: Dec 2004
Location: Nebraska, USA
Posts: 1,468
OS: Win10 64-bit Professional

My System


Quote:
But I thought that RAM compatibility doesn't matter too much so was perplexed at that myself.
It does matter but is still pretty flexible. There are too many RAM makers and models for motherboard makers to test and list them all so you don't have to buy listed RAM to ensure compatibility. But you should buy RAM with the same specs as listed RAM if you want to ensure compatibility.
Quote:
I know Ryzen CPUs like slots 2 and 4 but no combination is working.
No. This is not a CPU function, but a motherboard function.

Slots can be physically damaged if the wrong RAM (DDR3 instead of DDR4) is "forced" in, or you attempt to "force" the RAM in backwards. But that does take some brute force.

Did you observe proper ESD precautions before touching the RAM? That is, did you unplug the computer from the wall AND touch bare metal of the case interior to discharge any static in your body BEFORE reaching in or handling the RAM? And did you only handle the RAM by the edges avoiding contact with the electrical contacts?

You did not say how your 8GB is configured (1 x 8GB or 2 x 4GB). If just one stick, according to your manual, it should be in slot A2. If two sticks, slots A2 and B2. See the image on page 7 of manual.

Did you triple check to ensure all power connections to the motherboard are there and tight? Your board appears to take the standard 24-pin and 1 x 8-pin 12V power connectors. Make sure both are connected.

Finally a common new builder (and distracted pro) mistake is to insert more motherboard standoffs in the case than the motherboard has mounting holes. Cases are designed to support 1000s of different motherboards. So there are almost always more standoff mounting holes than motherboard mounting holes. An extra standoff can short out the board.

If me, I would try another PSU just to make sure yours is working properly. If all checks out fine, then you may need to RMA the motherboard.
__________________
Bill (AFE7Ret)
Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018

Heat is the bane of all electronics!

───────────────────────────
Bill_Bright is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Ram problem with asus A8V deluxe mb
My pc is fitted with Asus A8v deluxe fitted with AMD Athlon65 3200 cpu and 2 x 512mb ddr pc3200 ram sticks. This ram has some fault on it as the pc keeps occasionally freezing for a minute or so. I have tested it with Memtest86 and left it running for at least 1 1/2 hours on extended test and...
john-boy RAM and Power Supply Support 19 10-12-2013 04:10 AM
RAM problem : Will this work?
I currently am using a p35 board and running 2 x 1G 800Mhtz, using 2 of 4 ram slots. Now I wish to increase the amount of RAM in my computer. I have 2 questions. 1)Is it ok for me to add 2 X 2G RAM 800Mhtz in the remaining ram slots, ending up with 6G RAM? or 2)must I add 2 x 1G RAM 800MHtz...
KrizQoo RAM and Power Supply Support 2 03-30-2011 06:51 AM
Selecting RAM for your Laptop
Introduction: The type of RAM a laptop takes can usually be determined by what processor it has. The processor is always easy to tell, to find out, download a free utility called PC Wizard. This utility will tell you your information about your computer, including your CPU and its model number....
TheMatt Laptop Support 1 11-26-2006 11:25 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 07:59 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts