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Monitor and sound goes off during gameplay :sigh:

This is a discussion on Monitor and sound goes off during gameplay :sigh: within the RAM and Power Supply Support forums, part of the Tech Support Forum category. Hi, Last january i bought myself a Packard bell ixtreme X9610 and up until now the only game i have


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Old 09-24-2009, 06:08 PM   #1
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Hi,
Last january i bought myself a Packard bell ixtreme X9610 and up until now
the only game i have played on it is Oblivion.

A couple of months ago i noticed my monitor switching off losing signal and the music skipping after about half an hour of gaming.
I assumed this was a fault with oblivion seeing as that game is riddled with bugs and ignored it.

Not so long ago i got bored with oblivion and started playing other games,
The games on the orange box, ut3 and most recently red faction 3.
The problem sadly affects them all.

It can happen at any time, first the monitor goes and the sound skips (not always, some times the sound goes on) and then i have to restart.

I have not yet found an answer searching google so i hope someone here might have one.

Specs as follows:
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: PACKARD BELL BV
System Model: iXtreme X9610
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 4094MB RAM
Page File: 2290MB used, 1903MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 64bit Unicode


Card name: NVIDIA GeForce 9600 GS
Manufacturer: NVIDIA
Chip type: GeForce 9600 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0623&SUBSYS_9420174B&REV_A1
Display Memory: 2542 MB
Dedicated Memory: 751 MB
Shared Memory: 1791 MB
Current Mode: 1440 x 900 (32 bit) (75Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.16.0011.9062 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/17/2009 00:57:00, 9380352 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a

I updated my graphics drivers today.
Sorry if that was too much or not enough info.
Thanks

Edit: My monitor turning off or the pc crashing has never happened outside of a game, touch wood.
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Old 09-24-2009, 06:35 PM   #2
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Hi Sinius.

Firstly, please follow these steps.

Secondly could you please post the make model and wattage of your Power Supply.

Finally, could you please download Everest and check your temperatures, both while idle and after about 15 minutes of playing time.
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Old 09-25-2009, 06:20 AM   #3
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Thanks for the reply

I followed the steps you provided on the link,
then you asked me about my powersupply, it is a 250w hen.
It would seem the power supply is my problem but
While searching the model number of my power supply on google i found a link to another thread on this forum similar to mine.

https://www.techsupportforum.com/f24/...es-404717.html

He replaced his power supply to a 500w but claimed the problem persisted.
I have sent him a message in the hopes of an update.

Everest would not work so i used speedfan insted, my pc is not very well ventilated so i left the case slightly ajar, i also dusted it.

Start of redfaction 3 gameplay and 30 minutes in.
https://img.photobucket.com/albums/v6...s/speedfan.jpg

I played redfaction 3 for 1hr 30min and it didnt crash.
There have been other times i thought the problem had left due to extended gameplay but had returned during another sesion, i will play again tomorrow.
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Old 09-25-2009, 06:53 AM   #4
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what does the bios list for the cpu temp and the 12v line voltage
your psu should be up here

https://www.newegg.com/Product/Produc...corsair%2b550w



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Old 09-25-2009, 06:58 AM   #5
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Edit: I got on the phone to pc world tech support, usless guy believed just because my computer crashes during all video games it is not a faulty machine.
I said to him 'its not like a payed for a netbook and complained that i couldnt play games, i payed 500 pounds for my machine'.
The least it should do is play half life 1, which it cant without the problem occurring.
He said he would not allow me to use my warranty unless i reinstlall windows vista first to see if that fixes the problem, I have a feeling that will not solve the problem as vista is stable on my machine doing everything else.

My older rig can handle half life 2 without crahing.
1 gig sdr ram, 2.0xp amd cpu, and radeon 9800 pro gpu.
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Old 09-25-2009, 07:11 AM   #6
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Quote:
Originally Posted by dai View Post
what does the bios list for the cpu temp and the 12v line voltage
your psu should be up here

https://www.newegg.com/Product/Produc...corsair%2b550w
I cannot find my gpu on any site so..
Copying the info from the other thread about the same gpu as mine.

FSP GROUP INC model.no.fsp250-60hen
ac input:220-230v~,2 A 50hz
dc output:+ 3.3v 17.0a(org) +5v 18.0A (red) + 12V1 8.0a (yel)+5Vsb 2.0A(purp) - 12V1 0,3A(blue)+12va 14.0A(yel/blk) pg signal (grey) ground (black) (+3.3v & +5 V =115W max) total output continuous shall not exceed 250 watts

The bios
cpu temp 25.c/77.f
system temp 34.c/93.f

12v line voltage 12.09v

https://www.techsupportforum.com/f24/...es-404717.html
The guy in here replaced his power supply but that did not solve the porblem.

Thanks
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Old 09-26-2009, 09:06 AM   #7
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That guy bought a new PSU but not a quality one. Antec is very sketchy as some of the PSU's are okay and others are just crappy.

This is what I recommend. Don't buy something else or your problem will not be solved. I'm hoping that your current hasn't harmed your computer yet.

Corsair 650w

$100
after rebate $90
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Old 09-26-2009, 09:48 AM   #8
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Quote:
Originally Posted by Mcninjaguy View Post
That guy bought a new PSU but not a quality one. Antec is very sketchy as some of the PSU's are okay and others are just crappy.

This is what I recommend. Don't buy something else or your problem will not be solved. I'm hoping that your current hasn't harmed your computer yet.

Corsair 650w

$100
after rebate $90
Thanks for the link :) i will buy that psu.
Let you know what happens after i install it.
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Old 09-26-2009, 10:09 AM   #9
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pcie systems min is a quality 550w



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