06-22-2018, 06:17 AM
Join Date: Dec 2004
Location: Nebraska, USA
OS: Win10 64-bit Professional
While I agree this sounds like a power supply problem, I also agree with bassfisher and there could be additional damage a new supply alone will not fix.
Adding to the problem is Dell has a history of using proprietary parts. So while Google
shows there are replacement supplies out there, it probably would be a good idea to have a shop verify a new supply is all you need.
For the record, the replacements I am seeing claim to be "ATX" supplies. That's a good thing as that, if true, suggests it uses industry standard supplies which means all dimensions, screw holes, cable connectors, and voltages should match up properly.
It might also be a good idea to pull the hard drive from that computer and temporarily install it as a secondary
boot) drive in another computer, or attach it to another computer and copy off any files he does not want lost.
Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018
Heat is the bane of all electronics!