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computer randomly shuts down[moved from xp]

This is a discussion on computer randomly shuts down[moved from xp] within the RAM and Power Supply Support forums, part of the Tech Support Forum category. i just put some new memory into my emachines desktop and while im doiong anything on the computer it reboots


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Old 05-18-2008, 01:08 PM   #1
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i just put some new memory into my emachines desktop and while im doiong anything on the computer it reboots i dont think its spyware because i scanned it for all those things but before i put the memory in it was doing just fine please help
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Old 05-18-2008, 01:17 PM   #2
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Welcome to TSF....

Remove the memory and check out if it (the computer) works ok, if it does take the RAM back and try to get either the right one or possibly your money back. I doubt if they will refund money on RAM but you can try.
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Old 05-18-2008, 02:38 PM   #3
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what motherboard do you have and what memory are you trying to add?
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Old 05-20-2008, 04:47 AM   #4
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Then just test out each of the new modules one at a time with Memtest86: https://www.memtest86.com/download.html

Plug a single stick into the first slot, go into the BIOS and adjust the RAM timings and voltage to the recommended values and run Memtest for two passes. If you get any errors it means the RAM is faulty so RMA it.
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