Go Back   Tech Support Forum > Hardware Support > Hard Drive Support

User Tag List

WDDrive Running Slow

This is a discussion on WDDrive Running Slow within the Hard Drive Support forums, part of the Tech Support Forum category. I have a Western Digital IDE Storage Drive (internal) with 40GB free space of 232GB. Over the past few weeks


Closed Thread
 
Thread Tools Search this Thread
Old 02-20-2008, 01:42 PM   #1
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



I have a Western Digital IDE Storage Drive (internal) with 40GB free space of 232GB.
Over the past few weeks it has been running slowly
not just that, it causes the whole computer to run slow as well
until i end the program that is accessing it.
Whytey is offline  
Sponsored Links
Advertisement
 
Old 02-20-2008, 04:51 PM   #2
Guest
 
Join Date: Dec 2007
Posts: 1,039
OS:



Hi Whytey, you should download the WD diagnostic tool for DOS and test your drive. Mike

Data Lifegaurd
2pistolpacker is offline  
Old 02-21-2008, 05:05 AM   #3
smz
Hardware Tech Specialist
 
smz's Avatar
 
Join Date: Mar 2007
Location: Los Angeles
Posts: 705
OS: Mac OS X / W2K3 Server / XP Home/MCE/Pro / Vista Ultimate / Ubuntu Linux

My System

Send a message via ICQ to smz Send a message via AIM to smz Send a message via MSN to smz Send a message via Yahoo to smz Send a message via Skype™ to smz

In addition to testing the drive with Western Digital's Lifeguard tools. You could also schedule a offline windows scandisk that will occur upon your next reboot if you don't want to do this from a software side of things. If you can get to the run command or under accessories, choose command prompt and type the following chkdsk c: /f - if you have more than one drive do it one at a time, i.e. chkdsk d: /f. The bootable partition will not be able to be tested while windows is up. so it will ask if you want to schedule the check during the next reboot. OF course your would say yes.

Second scenario and I'm sure there are some free programs to do it. I personally use R&Wipe and Clean and/or Webroot Window Washer. Those puppies go through your entire hard drive looking for useless left behind files as well as giving you the option to delete past history for most of your installed programs. Some see this as a privacy suite though you would be surprised how many gigs people get back from temporary files alone.

Final suggestion is a defrag. You should to the chkdsk or WD diag first though. But the stock windows defrag is under accessories/system tools named Disc Defragmenter.

Hope the post above me helps and my post above this sentence also helps. Good Luck!

Quote:
Originally Posted by Whytey View Post
I have a Western Digital IDE Storage Drive (internal) with 40GB free space of 232GB.
Over the past few weeks it has been running slowly
not just that, it causes the whole computer to run slow as well
until i end the program that is accessing it.
smz is offline  
Sponsored Links
Advertisement
 
Old 02-21-2008, 05:48 AM   #4
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



Quote:
Originally Posted by 2pistolpacker View Post
Hi Whytey, you should download the WD diagnostic tool for DOS and test your drive. Mike

Data Lifegaurd
I dont have access to a floppy drive atm, so i will try the CD Version :)
Whytey is offline  
Old 02-21-2008, 05:51 AM   #5
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



Quote:
Originally Posted by smz View Post
In addition to testing the drive with Western Digital's Lifeguard tools. You could also schedule a offline windows scandisk that will occur upon your next reboot if you don't want to do this from a software side of things. If you can get to the run command or under accessories, choose command prompt and type the following chkdsk c: /f - if you have more than one drive do it one at a time, i.e. chkdsk d: /f. The bootable partition will not be able to be tested while windows is up. so it will ask if you want to schedule the check during the next reboot. OF course your would say yes.

Second scenario and I'm sure there are some free programs to do it. I personally use R&Wipe and Clean and/or Webroot Window Washer. Those puppies go through your entire hard drive looking for useless left behind files as well as giving you the option to delete past history for most of your installed programs. Some see this as a privacy suite though you would be surprised how many gigs people get back from temporary files alone.

Final suggestion is a defrag. You should to the chkdsk or WD diag first though. But the stock windows defrag is under accessories/system tools named Disc Defragmenter.

Hope the post above me helps and my post above this sentence also helps. Good Luck!
thanks for the infomation, i will try chkdsk but i am unable to defrag because it runs extremely slow and takes forever to complete that is with any program that accesses this drive, strange thing is i have never had any read/write errors.

**Edit**

244196000 KB total disk space.
201644320 KB in 59195 files.
20184 KB in 3159 indexes.
0 KB in bad sectors.
164968 KB in use by the system.
65536 KB occupied by the log file.
42366528 KB available on disk.

4096 bytes in each allocation unit.
61049000 total allocation units on disk.
10591632 allocation units available on disk
Whytey is offline  
Old 02-21-2008, 07:37 AM   #6
dai
TSF Team, Emeritus
 
Join Date: Jul 2004
Location: west australia
Posts: 78,002
OS: win 7 32x 64x rtm



check it is running in dma mode and has not dropped back to pio mode



dai is offline  
Old 02-21-2008, 07:54 AM   #7
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



Ok, i ran the lifeguard tool it took about 1 hour, didnt find any errors also its in DMA mode and still running slow when i access folders and files.
Whytey is offline  
Old 02-21-2008, 08:10 AM   #8
dai
TSF Team, Emeritus
 
Join Date: Jul 2004
Location: west australia
Posts: 78,002
OS: win 7 32x 64x rtm



check for an infection follow the 5 steps here
https://www.techsupportforum.com/showthread.php?t=15968
check your drive speed with this trial edition
https://www.simplisoftware.com/Public...request=HdTach



dai is offline  
Old 02-21-2008, 09:11 AM   #9
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



I've just done a quick test using HD Tach also the drive isnt infected as i scanned it with Spyware Doctor, SpySweeper and NOD32.

i have attached the log file for the results of HDTach -
Attached Files
File Type: zip WDC_WD2500JB_22GVC0_08_02D08.zip (2.3 KB, 18 views)
Whytey is offline  
Old 02-21-2008, 09:19 AM   #10
dai
TSF Team, Emeritus
 
Join Date: Jul 2004
Location: west australia
Posts: 78,002
OS: win 7 32x 64x rtm



i cannot open it
check yours against these
https://www.techsupportforum.com/f16/...es-110202.html



dai is offline  
Old 02-21-2008, 10:03 AM   #11
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



WDC WD2500JB-22GVC0 08.02D08
Random access: 15.6ms
CPU utilization: 52% (+/- 2%)
Average read: 1.3MB/s
Whytey is offline  
Old 02-21-2008, 02:56 PM   #12
dai
TSF Team, Emeritus
 
Join Date: Jul 2004
Location: west australia
Posts: 78,002
OS: win 7 32x 64x rtm



asked a couple of others to come onto the thread,that is slow



dai is offline  
Old 02-21-2008, 04:07 PM   #13
TSF Enthusiast
 
linderman's Avatar
 
Join Date: May 2005
Posts: 25,116
OS: win 2000 pro / Win XP pro

My System

Send a message via MSN to linderman

Wow that drive is tanking big time




I just ran HD Tach on my 320gig Sata 7,200 RPM drive which is very close to the same performance catagory as your drive


here are my results

Random Access: 12.8 ms

CPU Utilization: 3%

Average Read: 70.5 mb/s


its your cpu usuage that has my ears perked up the most >>>>


please download and run everest home edition >>>> then paste a system summary from Everest into this tread for evaluation

I am really interested in your CPU temps ?????

https://www.majorgeeks.com/download4181.html


will wait for your system summary


also if you open task manager / (ctrl/alt/delete) with no programs running on your desktop how much of your CPU is used up ?????
linderman is offline  
Old 02-21-2008, 08:25 PM   #14
Guest
 
Join Date: Feb 2008
Posts: 85
OS:



High CPU usage usually points to PIO mode. But PIO mode usually runs about 2-3 MB/s.

How did you check to make sure you are in DMA mode? You need to check in the device manager to be sure.
Jebtall is offline  
Old 02-22-2008, 05:41 AM   #15
TSF Enthusiast
 
linderman's Avatar
 
Join Date: May 2005
Posts: 25,116
OS: win 2000 pro / Win XP pro

My System

Send a message via MSN to linderman

you could also boot into safe mode and run HD Tach again / I think you will find your trouble is a bad driver or other software problem

how long have you been running your current operating system install ?????
linderman is offline  
Old 02-22-2008, 07:02 AM   #16
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



Last month i had to use the console to recover a corrupted registry that prevented windows from starting, but this WD drive is just for storage not the actual windows drive that was repaired.

https://support.microsoft.com/kb/307545/en-us
Whytey is offline  
Old 02-22-2008, 09:43 AM   #17
TSF Enthusiast
 
linderman's Avatar
 
Join Date: May 2005
Posts: 25,116
OS: win 2000 pro / Win XP pro

My System

Send a message via MSN to linderman

about the only option you have is to try to find what is taxing the cpu so hard ????

check your task manager / (ctrl-alt-delete) try to identify whats using the cpu so hard ????

what are your system temperatures ?????
linderman is offline  
Old 02-22-2008, 09:51 AM   #18
Registered Member
 
Join Date: Jan 2008
Posts: 96
OS: Windows 7 64Bit Ultimate



The CPU usage only goes high when i access folders/files on that storage drive.

Cpu Temp: 40C
Whytey is offline  
Old 02-23-2008, 01:19 AM   #19
smz
Hardware Tech Specialist
 
smz's Avatar
 
Join Date: Mar 2007
Location: Los Angeles
Posts: 705
OS: Mac OS X / W2K3 Server / XP Home/MCE/Pro / Vista Ultimate / Ubuntu Linux

My System

Send a message via ICQ to smz Send a message via AIM to smz Send a message via MSN to smz Send a message via Yahoo to smz Send a message via Skype™ to smz

Here's something maybe no one has thought of from a "benchmarking" standpoint. That is to download a copy of the Ultimate Boot CD or Hiren's Boot CD. Make sure your computer's bios is set to boot of CD.

Then when the menu pops up. Look for options pertaining to hard disk tools or benchmarking. WD lifeguard may help determine if there are hardware failures but I don't think it does an internal benchmark.

There should be some HD Tach similar apps for DOS that can be run. As long as they are not from the 80's, they should be fairly accurate. You just need to see if that 2/3mb/sec rate applies in dos. Because it's all going to point to hardware at that point. Could be the motherboard IO, the PCB on the drive, faulty cable, etc. Then you could try a 3rd party HD io card and see how it benches. But if all is well in dos, You have to start looking to blame something in windows and normally some sort of TSR or driver.

For starters, if you have a broadband connection, grab this ISO and burn it to CD and boot from it. See what dos benches the drive at.

https://www.ultimatebootcd.com/download.html

Unlike the Hiren release, the download above is fully public.
smz is offline  
Old 02-23-2008, 09:40 AM   #20
Guest
 
Join Date: Jan 2007
Posts: 23,001
OS:



Is the other HDD an IDE drive as well?
What motherboard do you have?
Might be PCI bus master has been disabled in BIOS.
Deleted090308 is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 04:35 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts