ok. so i bought a wd passport external harddrive like a year and a half ago. I never really got to use it because when i plugged it into my mac i could never drag and drop items into it... so i put it away and recently found it...
i have a new mac now. a macbook pro. and i plugged it in and still i couldn't drag and drop things into it. so i tried to fix it myself by updating the firmware. but right after i did the update my mac stopped recognizing the device.. so now i cant even use it at all. i never knew that i had to reset it for mac using disk utilities.. i brought it to best buy and geek squad couldn't even figure it out. PLESE HELP
i have a new mac now. a macbook pro. and i plugged it in and still i couldn't drag and drop things into it. so i tried to fix it myself by updating the firmware. but right after i did the update my mac stopped recognizing the device.. so now i cant even use it at all. i never knew that i had to reset it for mac using disk utilities.. i brought it to best buy and geek squad couldn't even figure it out. PLESE HELP