Go Back   Tech Support Forum > Hardware Support > Hard Drive Support

User Tag List

[SOLVED] hard drive crashed? need some direction

This is a discussion on [SOLVED] hard drive crashed? need some direction within the Hard Drive Support forums, part of the Tech Support Forum category. Working on my moms laptop, which is an asus x75a, windows 8/8.1 x64 (not sure), HGST HDD. What she's told


Closed Thread
 
Thread Tools Search this Thread
Old 08-09-2014, 04:39 PM   #1
Registered Member
 
Join Date: May 2011
Location: Pittsburgh, PA
Posts: 18
OS: windows 7 home premium x64



Working on my moms laptop, which is an asus x75a, windows 8/8.1 x64 (not sure), HGST HDD.
What she's told me:
1. computer makes sounds as it usually does when turning on (fans whirring, etc)
2. screen comes on (back light is working, cursor comes up)
3. black screen, pointer, nothing else.

Drive was removed and connected to my desktop via USB dongle and external power supply. Does not come up in windows explorer. In the device manager utility, it shows up, but as an uninitialized disk.

So here's my dilemma:
Its been a while since I last was really into my groove with the desktop tech stuff (think pre-vista). I don't have much experience with this rubbish windows 8 or 8.1 OS (they never should have left XP, although I'm becoming quite fond of 7). In the device manager on my computer (windows 7 x64) it asks if I want to initialize the disk. Given the difference in operating system, I don't want to hit yes to the MBR option (if that's what 8 even uses) and have the drive erase itself and overwrite any of the usefulness that is as of yet still sealed on its pristine little platters, all nice and magneticky.

Thoughts? recommendations?
nuculurholocost is offline  
Sponsored Links
Advertisement
 
Old 08-09-2014, 07:19 PM   #2
Registered Member
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,631
OS: Windows 10 64 bit

My System


I think you mean Disk Management rather then Device Manager. Where you would see the Initialization message.
Disk Management has not changed since Windows 2000 and XP so there is no difference with it in Windows 8 or 8.1.
You can try to recover your files from that HDD while it is in the USB dongle by using the free TestDisk Program. I have had the best luck with GetDataBack. You will need another drive of the same size or larger to restore your files to.
Once safely backed up, run Check Disk on the drive. Go to Start/Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type the drive letter of the now External drive (eg) G: and press Enter (eg) G:\> at this prompt type chkdsk /R and press enter. Now type a Y for Yes to Unmount the drive. (this also hasn't changed since last century) This will take a long time. If it hangs after several hours or does not complete, the HDD needs to be replaced.
spunk.funk is offline  
Old 08-10-2014, 03:21 PM   #3
Registered Member
 
Join Date: May 2011
Location: Pittsburgh, PA
Posts: 18
OS: windows 7 home premium x64



Yes, disk management. And update:
Tried both of those tools, neither picked up the drive.
Also, cant do checkdisk because there's no drive letter associated with the drive (assuming that's probably because the computer thinks its not initialized).

Im pretty sure its safe to assume that its just a bad drive. Thinking back, this happened to an old WD Green Edition drive that I used to have. Which was a real b***h because it was the one with all my movies on it. Come to think of it, my family and I have never had a great track record with WD products.

$200 for a new drive and copy of windows 8. cheaper than buying a new laptop... (thanks, obama)

Side note: I should have been a comedian instead of investing in an IT degree...
nuculurholocost is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] disconnected and reconnected hard drive, now its now working
Ok so my friend wanted to put his hard drive into my pc so I disconnected my one and put in his one and it wasn't working so I changed back to my hard drive but when I try to start up my pc the screen goes black. The screen goes black after I click "Start Windows Normally". I tried running it...
Demon117 Hard Drive Support 20 07-13-2014 09:53 AM
Replacing a hard drive that has bad sectors
I have two 320 GB drives and two 1.5 TB drives on my computer. I can multi boot into different operating systems. Recently I found thst one of my 1.5 TB drives had a lot of bad sectors. This drive is partitioned into two parts and has a operating system on each partition. I have a 2 TB drive...
Briannz Hard Drive Support 37 07-10-2012 01:50 AM
Hard drive crash situation. Help greatly appreciated!
Hello, I am making this post in hope that I get help with this frustrating situation with my crashed hard drive. The situation is that my laptops hard drive had crashed about 2 weeks ago. I already bought myself a new hard drive and the laptop is up and running, the thing is that I am trying...
webster7 Hard Drive Support 11 08-05-2011 08:35 AM
internal hard drive failing
I have a Dell Dimensions that was given to me and it has a 20GB Maxtor Hard Drive in it and is running Windows XP Home Edition. To make a very long story shorter I believe that the hard drive is failing on it since I was having real problems with it and was unable to access Windows at all. I was...
lmhjcr Hard Drive Support 8 06-04-2011 12:18 PM
How to copy your operating system from one drive to another.
Please do not post in this thread. I am rewriting an article. thanks. How to copy your operating system from one hard drive to another Published by JohnthePilot 11-28-2006 How to copy your operating system from one hard drive to another ________________________________________ How to...
JohnthePilot Dead-Sea Scrolls 2 03-05-2007 11:47 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 03:41 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts