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This is a discussion on RAW hard drive within the Hard Drive Support forums, part of the Tech Support Forum category. How can I recover my files from a hard drive that shows on my computer and computer management as a


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Old 07-18-2018, 02:24 PM   #1
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How can I recover my files from a hard drive that shows on my computer and computer management as a raw drive. It is a seagate slim back up plus. I have removed it from the external case and put it into an external adapter.I have used Test disk, but it does not detect the correct capacity. It shows partitions
with incorrect capacity
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Old 07-18-2018, 02:34 PM   #2
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Problem is no file system shown. I've never used 3rd party software for raw drive recovery and I hope the partitions are still "solid" so perhaps someone can recommend the app (paid or free) that worked for them.
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Old 07-18-2018, 11:23 PM   #3
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have you tried to install the seagate dashboard?

https://www.seagate.com/gb/en/services-software/apps/seagate-dashboard-software/
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Old 07-18-2018, 11:27 PM   #4
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TestDisk has shown incorrect capacity in the past, probably need to remove HPA or use the Seagate's util to restore it, but that's for later or it could be a failing drive with bad sectors.

What is your Windows OS version and how much of a difference are you seeing in TestDisk results ?

You might want to test with the linux version of TestDisk to see if that helps..
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Old 07-19-2018, 01:52 AM   #5
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Test Disk should work, if not I have had the best luck with GetDataBack. You will need another drive the same size or larger to restore your files to.
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Old 07-19-2018, 02:40 AM   #6
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Launch TestDisk, select the disk and proceed then make sure to select the correct partition table type. Look at the hint given at the bottom of the TestDisk Window if you are not sure, then proceed to the next screen. Here, select the second option [ Advanced ] i.e Filesystem Utilities. You should see a list of the existing partitions in their current state, including the RAW one. Scroll down/up to select it and then scroll left/right to select the option [ Type ] at the bottom. Press Enter to proceed to the next screen, then select MS Data as the partition type and proceed. Here select NTFS and proceed. You will be taken back to the list of partitions, but this time, the RAW partition should be listed as MS Data. Select the [ List ] option at the bottom and proceed. See if the expected files and folders are displayed in the screen that opens. If they look alright, navigate through them using the keys stated at the bottom instructions and copy them to another disk. You can try the most important single files, such as documents, first and confirm they are intact. You can then copy whole directories to another disk.
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Old 07-19-2018, 06:21 AM   #7
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Closed this thread and referring continuation at: https://www.techsupportforum.com/for...ml#post7691970
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