Go Back   Tech Support Forum > Hardware Support > Hard Drive Support

User Tag List

PLEASE HELP! Windows XP not starting up. VERY important files not backed up!!

This is a discussion on PLEASE HELP! Windows XP not starting up. VERY important files not backed up!! within the Hard Drive Support forums, part of the Tech Support Forum category. We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused


Closed Thread
 
Thread Tools Search this Thread
Old 03-08-2011, 05:29 PM   #1
Registered Member
 
Join Date: Mar 2011
Posts: 5
OS: xp


Cry

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows
Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked) Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice.

Seconds until Windows starts: 30

I tried every option. Windows screen appears for brief seconds and then computer restarts. This continues over and over again until I turn the PC off. The BIOS screen appears. Haven't recently uploaded or changed software. I have no idea why this is happening. Months preceding this, the computer has shut off unexpectedly, but has always restarted normally. I haven't tried XP cd repair because I'm afraid of losing CRUCIAL files. Hoping to extract them safely before using Repair or Restore. Unable to run antiviral, spyware scans.

Thank you for your help!!
MayanFlower is offline  
Sponsored Links
Advertisement
 
Old 03-08-2011, 05:46 PM   #2
Registered Member
 
Join Date: Jun 2008
Location: Michigan, USA
Posts: 447
OS: XP Pro SP3



You could remove the Hard drive, install it as a second HD in another computer or slave it via USB adapter and make a dvd or put files on a thumbdrive.

Or download and burn a linux cd? By making a Live CD, (boots up using the linux cd and computer ram) you should be able to access the files (without removing anything) you need to back them up to a thumbdrive.

Do you have a XP cd? supposedly performing a repair install shouldnt mess with your files and folders. I still would back up the computer, if at all possible first though.
rosiesdad is offline  
Old 03-08-2011, 06:59 PM   #3
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,273
OS: Windows 10 64 bit

My System


As rosiesdad suggested make a Ubuntu Live CD and boot off of that and save your files to a Flash Drive. Or remove the HDD from the computer and put it on a USB Adapter and attach that to a working computer to backup your files. Always keep a current backup.
Once you have backed up your files, boot off of the XP CD and get to the Recovery Console and type chkdsk /R and hit enter. The Check Disk Utility will try and fix any errors.
spunk.funk is offline  
Sponsored Links
Advertisement
 
Old 03-10-2011, 05:57 PM   #4
Registered Member
 
Join Date: Mar 2011
Posts: 5
OS: xp



THANK YOU for both responses!

I've put HD in cradle and attached to laptop. When I try to access files, it says I don't have permission, but when I try to change ownership, laptop w/ windows vista says file is corrupt or unreadable. Is this repairable? PLEASE SAY YES. I'm having a panic attack over here!!!
MayanFlower is offline  
Old 03-10-2011, 06:53 PM   #5
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,273
OS: Windows 10 64 bit

My System


On the Vista Laptop Go to Start/Computer and take note of the Drive letter of the now external drive, (ex) F: Now go to Start/Search and type chkdsk F: /R and hit enter (change F: to your particular drive letter) If that fails, in Search type CMD right click the Command Icon and choose Run as Administrator. Now type that command. Then type a Y to unmount the volume. The Check Disk utility will try and fix the file system. After that you may need to take ownership of the files again.
spunk.funk is offline  
Old 03-10-2011, 08:24 PM   #6
Registered Member
 
Join Date: Mar 2011
Posts: 5
OS: xp



Thank you once again, but now when I plug in HD to laptop by USB cable, I'm unable to find the drive under My Computer. It shows under Computer Management, though, as Unallocated. So I'm not sure which drive it's under to access through command prompt. It was originally F, then I unplugged it, and now it won't show.

I've done as you instructed using the F drive. It says Cannot Open Volume for Direct Access. And I'm not sure where to input Y command after this.

THANK YOU for helping!!!!!!!!!!!!!!!!!!!!!!
MayanFlower is offline  
Old 03-10-2011, 11:32 PM   #7
Visiting BSOD Expert
Microsoft Support Team
 
cluberti's Avatar
 
Join Date: Aug 2010
Location: New York
Posts: 781
OS: Windows 7 Ultimate x64



if it's unallocated, that would indicate that the file system is damaged in some way (or at least the file table describing the file system and the files on it). Do NOT do anything further to that drive. There are lots of recovery utilities out there that can try to access and fix that drive (some better than others, some easier to use than others - usually ease of use correlates directly with "less useful overall", but not always), but do not, under any circumstances, write or change anything on that drive going forward. It's already a damaged filesystem, which means the data is very likely still there, but accessing it easily using Windows native tools is far past. You will need a 3rd party recovery solution, free or non-free, to recover the contents of that drive. I suggest trying TestDisk first, to see if repairing the file table would be enough to get you to be able to copy the files off of that drive.
__________________
MCTS Windows Internals, MCITP Server 2008 EA, MCTS MDT/BDD, MCSE/MCSA Server 2003
cluberti is offline  
Old 03-11-2011, 03:21 PM   #8
Registered Member
 
Join Date: Mar 2011
Posts: 5
OS: xp



Testdisk isn't working for me.

Why is it when i connect external hd to laptop, it doesn't appear under My Computer now? It did the very first time I connected it. That's all. Now when i plug it in, it shows only as Safely Remove Hardware. Could it be because I accidentally unplugged it w/o safely removing it the first time around?

Couldn't this possibly be repaired by doing what a previous poster mentioned? Booting up from XP disc?

This is a personal tragedy for me. Somebody please be my saving grace here. Please.
MayanFlower is offline  
Old 03-11-2011, 03:42 PM   #9
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,273
OS: Windows 10 64 bit

My System


Quote:
Originally Posted by cluberti View Post
if it's unallocated, that would indicate that the file system is damaged in some way
If the drive is showing up in Computer Management as Unallocated Space that would mean the file system has been damaged. That is why its not showing up in My Computer.
Take the drive out of its' enclosure and put it on another USB Adapter to see if it will mount. Or run a recovery tool. It's not free but I have had great luck with GetDataBack
spunk.funk is offline  
Old 03-13-2011, 11:11 AM   #10
Registered Member
 
Join Date: Mar 2011
Posts: 5
OS: xp



Am I able to repair Xp w/o disc? I've recently moved and everything is packed in storage.

I've used PhotoRec to recover not even half of what I lost and most is fragmented. I'm hoping XP repair will bring it all back.

Please let me know if I can repair by using commands or something. Thank you.
MayanFlower is offline  
Old 03-13-2011, 11:53 AM   #11
TSF Team, Emeritus
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 54,256
OS: XP, Win 7



I have moved the thread to the hard drive forum where you should get some help with recovering the data. I suggest you do nothing with the drive until the Drive guru coaches you. A repair will likely render the files perminently lost
__________________
Rich



Old Rich is offline  
Old 03-14-2011, 07:36 AM   #12
TSF Enthusiast
 
raptor_pa's Avatar
 
Join Date: Dec 2008
Location: Central PA
Posts: 10,227
OS: XP



As Rich said, if the data is critical that needs to be your first concern, incorrect attempts to repair a disk could result in loss of data. Try scanning the disk with the demo of r-studio.
raptor_pa is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
pop-ups all the time, sound shutting off, general slowness, etc.
Hello all. Having a few issues with my computer - sound works half the time (a pop-up reading "no active mixer devices installed" shows up when I try to adjust the volume control,) pop-ups for Registry Defender and "Work from Home" ads appear every five or so minutes, Whitesmoke translator...
rulonjeffs Virus/Trojan/Spyware Help 21 05-27-2011 08:32 AM
After closing previous thread my problems continue
Hi there. After lots of great help from CatByte all the memory I had lost was returned and it looked like my problems were solved. However I've noticed that the memory I got back has been going down at the same rate as before (see link to thread below). It also takes a long time to shut down with...
Oberjeen Resolved HJT Threads 7 03-19-2011 03:48 PM
Potential Virus
Hello, My wife just got a laptop about a month and a half ago and for the past 2 weeks it has been loading internet pages slowly, has randomly shut off, and a DOS window has popped up a few time but she doesn't remember what it says. We are both new to windows 7 and we left avg off for a few days...
agassi1212 Virus/Trojan/Spyware Help 1 02-21-2011 12:13 PM
I cannot download files like QuiikTime, iTunes, Norton, etc
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_10-12-12.02) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 12/24/2010 5:34:32 PM System Uptime: 1/25/2011 10:07:58 AM (1 hours ago) Motherboard: Intel...
kagyen Inactive Malware Help Topics 0 02-01-2011 11:19 AM
stepped in it ..Again :{
I clicked on a photo yesterday on a google search results screen when a notice popped up saying that there was a potential virus, initially I thought it was a waring from my Verizon Security Suite, so I clicked on Quarenteen...in hind sight, I think this warning was somthing different. Now, my...
scotlb Resolved HJT Threads 14 01-23-2011 07:47 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 02:10 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts