Go Back   Tech Support Forum > Hardware Support > Hard Drive Support

User Tag List

Please help me

This is a discussion on Please help me within the Hard Drive Support forums, part of the Tech Support Forum category. So I just wanna start this off with. I DO NOT KNOW TECH! Now with that out of the way,


Closed Thread
 
Thread Tools Search this Thread
Old 05-30-2018, 09:52 PM   #1
Registered Member
 
Join Date: May 2018
Posts: 5
OS:


EEK!

So I just wanna start this off with. I DO NOT KNOW TECH! Now with that out of the way, I really need help. I've had this gaming laptop since Christmas and it has a dual hard drive set up. One labeled C: and the other D: now ever since today it was running perfectly fine. However, if it was all fine and dandy I wouldn't be posting this. without me even shutting my laptop off or moving anything around, my laptop stopped recognizing D:'s existence. I have a file that was in D: that was pinned to my quick access and it just has the file name and under it D:. however, when I try and click on it I get "D:Steam is unavailable. if the location is on this pc, make sure the device or drive is connected or the disk is inserted, and then try again. If the location is on a network or internet, make sure you're connected to the network or internet, and try again. If the I (it just cuts off here)"

My Laptop is an Asus computer. I don't know its model, it was a gift after all, but it says "Republic of Gamers" right below the screen if that helps. So please, someone help me
ConorBrau is offline  
Sponsored Links
Advertisement
 
Old 05-30-2018, 10:04 PM   #2
Registered Member
 
Join Date: May 2018
Posts: 5
OS:



Just to further elaborate I went to computer management and disk management and it didn't even show up there. Maybe somehow my other drive got disconnected, but I don't even know how that could happen since I was sitting down with my laptop on my lap watching Netflix before I ever even noticed that D: wasn't showing up. PLEASE HELP ME
ConorBrau is offline  
Old 05-31-2018, 01:27 AM   #3
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,538
OS: Windows 10 64 bit

My System


On the bottom of your laptop you should find the model# (see Attached)
Reboot the computer and hold down the F2 Key and boot into Setup (Bios) https://www.asus.com/us/support/FAQ/1008829/
Under the Main tab, you should see the System Information listing the drives or under Hard Drives (see attached)
If your D: Drive is not listed by it's manufacturer here then it has become unplugged or it has failed.
You can remove the drives and reseat them, or remove the D: drive and attach it via a USB Adapter, Dock on Enclosure. If it doesn't spin up, it has failed.
Attached Thumbnails
Click image for larger version

Name:	bb54dafc-127b-4848-a690-c2607fc03c66.png
Views:	15
Size:	531.4 KB
ID:	320246   Click image for larger version

Name:	hard_disk_priority.jpg
Views:	14
Size:	135.8 KB
ID:	320248  
__________________
Please press the Like link to right of any post you found helpful.
spunk.funk is offline  
Sponsored Links
Advertisement
 
Old 05-31-2018, 09:52 AM   #4
Registered Member
 
Join Date: May 2018
Posts: 5
OS:



Quote:
Originally Posted by spunk.funk View Post
On the bottom of your laptop you should find the model# (see Attached)
Reboot the computer and hold down the F2 Key and boot into Setup (Bios) https://www.asus.com/us/support/FAQ/1008829/
Under the Main tab, you should see the System Information listing the drives or under Hard Drives (see attached)
If your D: Drive is not listed by it's manufacturer here then it has become unplugged or it has failed.
You can remove the drives and reseat them, or remove the D: drive and attach it via a USB Adapter, Dock on Enclosure. If it doesn't spin up, it has failed.
My bios look completely different than this. I would take a picture to show you but my phone camera is broken and I don't have the money to fix it
ConorBrau is offline  
Old 05-31-2018, 11:26 AM   #5
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,538
OS: Windows 10 64 bit

My System


Quote:
If your D: Drive is not listed by it's manufacturer here then it has become unplugged or it has failed.
You can remove the drives and reseat them, or remove the D: drive and attach it via a USB Adapter, Dock on Enclosure If it doesn't spin up, it has failed.
It doesn't matter what the Bios looks like, just find the section that mentions Hard Drives. If it doesn't show the secondary D: drive then it is not plugged in, or it has failed. Probably the later. Either way you can remove it and attach it to another computer with a USB Adapter with a power adapter to diagnose as outlined in the quote above.
__________________
Please press the Like link to right of any post you found helpful.
spunk.funk is offline  
Old 05-31-2018, 11:56 AM   #6
Registered Member
 
Join Date: May 2018
Posts: 5
OS:


Quote:
Originally Posted by spunk.funk View Post
Quote:
If your 😧 Drive is not listed by it's manufacturer here then it has become unplugged or it has failed.
You can remove the drives and reseat them, or remove the 😧 drive and attach it via a USB Adapter, Dock on Enclosure If it doesn't spin up, it has failed.
It doesn't matter what the Bios looks like, just find the section that mentions Hard Drives. If it doesn't show the secondary 😧 drive then it is not plugged in, or it has failed. Probably the later. Either way you can remove it and attach it to another computer with a USB Adapter with a power adapter to diagnose as outlined in the quote above.
Alright. I checked and it wasnt showing up in the bios. So i tried to open up my laptop. Unscrewed everything and made sure to use ny wedge around the sides. But something in the center is keeping it together and i feel like of i pull to hard on it, it'll break. The modle is a "GL753V"
ConorBrau is offline  
Old 05-31-2018, 12:15 PM   #7
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,538
OS: Windows 10 64 bit

My System


Maybe this will help:

__________________
Please press the Like link to right of any post you found helpful.
spunk.funk is offline  
Old 05-31-2018, 06:03 PM   #8
Registered Member
 
Join Date: May 2018
Posts: 5
OS:



Quote:
Originally Posted by spunk.funk View Post
Thank you so much, idk what I did but besides slightly opening up the back cover of my laptop, but it works now.
ConorBrau is offline  
Old 05-31-2018, 08:28 PM   #9
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,538
OS: Windows 10 64 bit

My System


Great, it probably got knocked around and you fiddling with the lid put it back in place.
If this solved your problem, please mark this thread Solved in the Thread Tools at the top.
Attached Images
 
__________________
Please press the Like link to right of any post you found helpful.
spunk.funk is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 01:08 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts