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New hard drive not being reconized

819 views 7 replies 3 participants last post by  loda117 
#1 ·
My hp dv9620us hard drive crapped out on me. So I went and bought a replacement for it. Same exact one that had been in there, just new. It came in today, I swapped them and went to load Windows 7 and it tells me, "No drives were found."

I have no idea whats wrong. I'm not the most computer tech type but I thought I could handle this. Now, my old hard drive is completely done, when I used to turn it on it would just say replace hard drive then turn off. I do not want or need anything from the old one, it did run Vista if that makes a difference.

I just want my new one to work and be able to load Windows 7. PLEASE HELP!!
 
#3 ·
I am able to get to BIOS and its sayds nothing about the hard drive. I went to Primary Hard Disk Self Test and it says "Diagnostics not supported. No IDE Device."

Did I put it in wrong? As I take a look, it seems that the new HD is just sitting in the spot. I swapped the bracket and placed in there just how it looked. But none of the gold connecting things are touching anything.

I got the replacement from provantage.com

PROVANTAGE: Toshiba HDD2E62 320GB 7200RPM 2.5" SATA Hard Drive
 
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