Hello everybody and thank you for taking your time to check out this thread
I recently bought a new laptop for college and I'm having difficulty with connecting an external WD My Passport 1tb hard drive to the computer.
I should say that I used to be a computer technician and so I'm decently computer savvy, I just can't figure this one out. I've also been using the same cable and hard drive on multiple other computers and have had absolutely no problems.
Here's what I've done so far:
At first go I plugged in my Portable HDD without giving thought that it wouldn't work into a USB 3.0 Port, at first glance I saw the lights come on on the outside of the hard drive and it was spinning up. However after waiting for about a minute I noticed I wasn't getting the "What should we do with this hard drive" prompt. So that's when I decided to go open Windows Explorer and I saw nothing in My PC.
So I opened Device Manager and I saw the infamous yellow icon, so I slapped update driver and windows pulled the driver from the internet and downloaded and installed it. Now no longer is there the icon but I still have the same problem.
So I opened disk management and I see that the computer sees that there's something there, in fact I'll put a picture here of what I see.
So then I think well maybe I need to manually assign the drive a letter so I open up cmd and type in diskpart, then when that opens up I wrote list volume, but I don't even see my external hdd volume to assign it a letter.
So now I don't really know what to do at this point. Any suggestions or help would be highly appreciated thank you so much!