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laptop will not recognize second hard drive.

4K views 3 replies 2 participants last post by  Dngrsone 
#1 ·
I have a HP pavilion dv9700 and I recently installed a second hard drive. But my laptop will not recognize it. I have tried the built in tester and it says there is one. What do I do?
 
#2 ·
If it is a brand new drive, then it likely needs to be partitioned and formatted.

In Windows, go to Control Panel, then you want Administrative Tools, Computer management. Under Storage, you should see Disk Management.

In Disk Management, you should be able to partition and format your new drive.
 
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