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This is a discussion on hdd space within the Hard Drive Support forums, part of the Tech Support Forum category. I have a 2.34TB hard drive and 2.22TB of free space on this drive. why, then, whenever I try to


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Old 06-28-2020, 11:49 AM   #1
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I have a 2.34TB hard drive and 2.22TB of free space on this drive.

why, then, whenever I try to save a tiny little jpeg file in a folder on the drive, it says it "cannot save...as the disk is full"??

I've ran a disk cleanup on it and got rid of stuff but still no joy.

what could be wrong?
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Old 06-28-2020, 12:40 PM   #2
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Post a screen shot, full window of your disk management window.
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Old 06-28-2020, 12:47 PM   #3
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Old 06-28-2020, 01:04 PM   #4
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Please also post the error message you get when saving.

As a side note, it is generally a bad idea to reassign Windows to a drive letter other than C:.
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Old 06-29-2020, 03:52 AM   #5
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windows is on the c drive (the d drive was the original windows drive before I installed a new drive)

here's the error message:
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Old 06-29-2020, 05:38 AM   #6
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When you installed the new drive did you leave the old drive connected?
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Old 06-29-2020, 05:39 AM   #7
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Then there's the unallocated partition of 101mb which is usually where the MBR resides.
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Old 06-29-2020, 06:04 AM   #8
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Quote:
Originally Posted by bassfisher6522 View Post
When you installed the new drive did you leave the old drive connected?
possibly, yes. I don't remember (it was some time ago).

what to do about the 101mb?
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Old 06-29-2020, 06:29 AM   #9
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It's looking like you did as the OS and MBR are on separate drives. Fixing this is a bit above my skill level to advise some one. That said....you can wait for someone who has the skill level to walk you through the fix.

If this were my PC....this is what I would do. First have a copy of windows 10 on a USB drive ready to do a clean install. This is to guarantee myself it's fixed correctly. So what ever drive you want as the primary drive...aka C drive. I would leave that one in and remove the other drive.

Then do a clean install of windows 10 on the C drive. Once that is done and windows is updated and all mobo drivers are installed. Then move on to the 2nd drive. Plug that back in and format the drive and use a storage.

NOTE: Very important...Save any data to a USB flash drive that you want to keep....ie pictures, documents, videos and any downloaded software that requires a product key.

Or, like I said, wait for someone with the knowledge of using a 3rd party software (Macrium, Aomei, Acronis) to correct/move the MBR and other small partitions to their correct places.
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Old 06-29-2020, 07:20 AM   #10
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ok, thank you
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Old 06-29-2020, 09:03 AM   #11
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That unallocated 101MB space is of no consequence to that error. I wouldn't be saving a file at the root of a drive. Can you create a new folder in drive F?
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Old 06-29-2020, 10:07 AM   #12
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yes, I can create a new folder. I tried saving a pic to that folder and, no, it didn't happen. got the same message (disk is full etc.)
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Old 06-29-2020, 10:16 AM   #13
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Are other programs affected too, say Notepad?
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Old 06-29-2020, 11:00 AM   #14
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no, I can save a notepad file.

actually, I can copy an entire existing folder on the f drive and replicate it on that drive.

not sure about other progs...I will investigate...
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Old 06-29-2020, 11:06 AM   #15
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Quote:
Originally Posted by cemcc View Post
no, I can save a notepad file.

actually, I can copy an entire existing folder on the f drive and replicate it on that drive.

not sure about other progs...I will investigate...
If other programs, e.g Notepad, can save files to that drive just fine, then Photoshop could be the problem. You could try uninstalling and reinstalling Photoshop. What version of Photoshop are you running?
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Old 06-29-2020, 11:06 AM   #16
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...yes, I can save off other progs (openoffice, windows paint, audacity), but photoshop is not doing it for me.

prob with the prog?
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Old 06-29-2020, 11:16 AM   #17
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Quote:
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If other programs, e.g Notepad, can save files to that drive just fine, then Photoshop could be the problem. You could try uninstalling and reinstalling Photoshop. What version of Photoshop are you running?
version 7 of photoshop.
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Old 06-29-2020, 11:27 AM   #18
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https://community.adobe.com/t5/photo...8187508?page=1
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Old 06-29-2020, 12:48 PM   #19
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Your Adobe Scratch Disk is full. You have to create a Scratch Disk on the drive with the most space. Go to Step 7 in this link: https://www.lifewire.com/what-is-the...h-disk-1702246
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Old 06-30-2020, 04:12 AM   #20
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I created a scratch disk but it didn't make any difference. still get the "disk is full" error.
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