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HDD Failing - What to do next?

This is a discussion on HDD Failing - What to do next? within the Hard Drive Support forums, part of the Tech Support Forum category. I have a 1.3TB HD that was working fine for 7 years. Recently it was acting a bit slower when

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Old 08-16-2019, 12:06 AM   #1
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I have a 1.3TB HD that was working fine for 7 years. Recently it was acting a bit slower when loading music files so I've been trying to clear space hoping it'd help. It was causing my PC to start and shutdown slower too. I should have saw the signs coming. Last night I wrote a 5GB file onto it and it caused Explorer to freeze. Windows was taking so damn long to turn back on. After the 4th try it finally took 10 minutes. Deleting the file that caused the problem made it freeze again. I had a similar problem before with a different drive that solved itself so I figured I'd leave it alone and deal with it later. Left my PC on YouTube but when I woke up the troubled drive is giving me the "is not accessible. The file or directory is corrupted and unreadable." line.

Instinctively I tried CHKDSK which helped me before with another drive. I got the message "The type of the file system is NTFS. Unable to determine volume version and state. CHKDSK aborted." I now realize the system is labeled RAW and I shouldn't have run that to save the files. I ran GetDataBack Pro and it finished checking the drive in about 20 seconds. No errors but it stalled when going to the next step and I had to close it. Here are the results:


I have no idea what that means. So I'm wondering if there's a chance to save the files on it? It's mainly music and not worth bringing to a professional service. I'd have to buy a new HD to replace it so that'd be the one I could copy it to. Any tips for my next step? Thanks.
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Old 08-16-2019, 03:03 AM   #2
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Run Get Data Back. Let it scan your drive to try and recover the data.You will need to restore your files to another drive of the same size or larger https://www.runtime.org/howto_datarecovery.pdf
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Old 08-21-2019, 09:41 PM   #3
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I would start with a SMART report using a tool such as CrystalDiskInfo.


Look for reallocated, pending or uncorrectable sectors.

Then I would clone the drive with HDDSuperClone or ddrescue. Both tools understand how to deal with bad sectors.

HDDSuperClone - SD Computing Service

Finally, run data recovery software against the clone.

I like DMDE.

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