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Hard drive spin retry count

This is a discussion on Hard drive spin retry count within the Hard Drive Support forums, part of the Tech Support Forum category. I have bought a new Lenovo laptop 1 month ago and after 3 days I installed hard disk sentinal to


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Old 02-23-2020, 04:56 AM   #1
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I have bought a new Lenovo laptop 1 month ago and after 3 days I installed hard disk sentinal to check my hard drive status. At first I noticed that one smart attribute "spin retry count" as value of 113,but now after 3 weeks later Its value goes to 201. And i face some issue with hard drive, it is slower than usual. According to Wikipedia, increase of this value represents error or damage of hard disk mechanical subsystem. But I want to know that increase in spin retry count value actually damage hard drive or not? Its value keeps on increasing day to day. And I also noticed a scratch like sound from hard drive. Should I contact seller and replace this hard drive ot it is normal?
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Old 02-23-2020, 09:29 AM   #2
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I also noticed a scratch like sound from hard drive
Spin Retry Count https://kb.acronis.com/content/9110

The HDD should not make any sound except that of spinning up. Scratching, clicking, or otherwise weird sounds means the drive is beginning to fail.
You can test this theory by downloading HD Tune from my signature. Go to the Error Scan tab, and do a full Error Scan, not quick. This will take some time. If all of the blocks are Green the drive is healthy and has no Bad Sectors. If any of the blocks are RED, those are Bad Sectors and an indication that drive is beginning to fail and should be replaced ASAP. If the laptop is brand new, it is under warranty and they will replace the drive for free. My suggestion is to ask to replace the HDD with an SSD. this will cost extra but will be much faster and more dependable.
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