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Hard drive failure? Or something else? (WD Elements 2TB)

This is a discussion on Hard drive failure? Or something else? (WD Elements 2TB) within the Hard Drive Support forums, part of the Tech Support Forum category. So Iím the type of guy whoís competent enough that I cringe when someone isnít using keyboard shortcuts, but as


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Old 03-28-2020, 05:56 PM   #1
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So Iím the type of guy whoís competent enough that I cringe when someone isnít using keyboard shortcuts, but as soon as you open up Terminal or anything of the sort Iím useless.

My (fairly new) WD hard drive shows up in Disk Utility, but not finder. Disk Utility says itís unmounted. When I run first aid on ďWD Elements 2621 MediaĒ (it says this is the external physical disk?) it says everything is fine, but when I run it on the tab that shows up underneath (it says this is the USB External Physical Volume), I get this dialogue -

First Aid process has failed. If possible back up the data on this volume. Click Done to continue.

Under ďShow DetailsĒ I see this -

Repairing file system.

Volume is already unmounted.

Performing fsck_hfs -fy -x /dev/rdisk2s2

Checking Journaled HFS Plus volume.

Checking extents overflow file.

Checking catalog file.

Incorrect block count for file shutdown_time

(It should be 1 instead of 0)

Invalid sibling link

Rebuilding catalog B-tree.

The volume Dovís Magic Hard Drive could not be repaired.

File system check exit code is 8.

Restoring the original state found as unmounted.

File system verify or repair failed.

Operation failedÖ

When I click ďMountĒ at the top of the window, nothing happens. Iíve checked that I donít have a faulty cable, USB port, or USB-C converter.

When I click ďInfoĒ for the volume, I get this -


Volume name : Dovís Magic Hard Drive

Volume type : Physical Volume

BSD device node : disk2s2

File system : Mac OS Extended (Journaled)

Connection : USB

Device tree path : IODeviceTree:/[email protected]/[email protected],4/[email protected]/[email protected]/[email protected]

Writable : No

Is case-sensitive : No

File system UUID : FE4B5DA1-304F-373E-AFEA-A9B76188618F

Volume capacity : 2,000,021,315,584

Owners enabled : No

Is encrypted : No

Can be verified : Yes

Can be repaired : Yes

Bootable : No

Journaled : No

Disk number : 2

Partition number : 2

Media name :

Media type : Generic

Ejectable : Yes

Solid state : No

S.M.A.R.T. status : Not Supported

Parent disks : disk2

Donít know if thatís actually of any use, but there it is.

Basically, is there any chance that I can recover my data?
Has the drive failed? Iím fairly certain that most of it is backed up on an old time machine backup, but Iíd rather not take that risk - sorting through an entire computerís worth of backup files might drive me insane.

Also wondering if this is related to the fact that I had this drive connected to a non-powered USB hub. Just learned that youíre not supposed to do that...

Thanks so much for any help you might be able to send my way!
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Old 03-29-2020, 01:22 AM   #2
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Plugging it into a non powered hub has nothing to do with this.
the HDD has probably Failed.
If you have another drive of the same size or larger, you can try and recover the files using this software https://www.cleverfiles.com/?utm_sou...ive%20recovery
More then likely, the HDD will need to be replaced.
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