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Freezes A Lot

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#1 ·
Hi, I have a Dell XP system. i was running low on disc space so I bought the Iolo System Mechanic while waiting for the 2nd drive i ordered to show up.

The Iolo system installed OK, but once I ran the "fix", I started having all kinds of freeeze ups etc.

I uninstalled the Iolo software and now the system boots, but it randomly hangs whenever it wants to which means you really can't do anything on it.

I tried a restore point but it only goes back a week to pick restore points and this problems predates those restore points. It won't let me go backto August.

I am not sure where to start the troubleshooing, pls help.

Thanks, Paul
 
#3 ·
OK, it's an HP, not a Dell and I don't see a diagnostic available. I didn't see anything in system tools or accessories that might help.

I also have a Compaq with the same issues as the HP.

They both work for a while then just randomly freeze up.

Suggestions.
 
#6 ·
Hi,

Here is the results of the HP:

Model: WDC WD400JB-00JJC0
Firmware: 05.01C05
Serial: WD-WMAMA9729070
LBA: 78165360

Report By: HDDScan for Windows version 3.3
Report Date: 9/27/2011 5:12:45 PM


Num Attribute Name Value Worst Raw(hex) Threshold

001 Raw Read Error Rate 200 200 0000000000-0000 051

003 Spin Up Time 177 163 0000000000-084D 021

004 Start/Stop Count 100 100 0000000000-02DB 000

005 Reallocation Sector Count 200 200 0000000000-0000 140

007 Seek Error Rate 200 200 0000000000-0000 051

009 Power-On Hours Count 093 093 0000000000-1532 000

010 Spin Retry Count 100 100 0000000000-0000 051

011 Recalibration Retries 100 100 0000000000-0000 051

012 Device Power Cycle Count 100 100 0000000000-02B5 000

194 HDA Temperature 106 097 37 C 000

196 Reallocation Event Count 200 200 0000000000-0000 000

197 Current Pending Errors Count 200 200 0000000000-0000 000

198 Uncorrectable Errors Count 200 200 0000000000-0000 000

199 UltraDMA CRC Errors 200 200 0000000000-0000 000

200 Multi Zone Error Rate 200 200 0000000000-0000 051


Here is the results of the Compaq:

HDDScan S.M.A.R.T. Report
Model: HDS728080PLAT20
Firmware: PF2OA28A
Serial: PFD215S8UVEWHM
LBA: 156301488

Report By: HDDScan for Windows version 3.3
Report Date: 9/27/2011 6:44:18 PM


Num Attribute Name Value Worst Raw(hex) Threshold

001 Raw Read Error Rate 100 089 0000000000-0000 016

002 Throughput performance 100 100 0000000000-0000 050

003 Spin Up Time 103 100 00000300C5-00BE 024

004 Start/Stop Count 099 099 0000000000-1B21 000

005 Reallocation Sector Count 100 100 0000000000-0000 005

007 Seek Error Rate 100 100 0000000000-0000 067

008 Seek time Perfomance 136 100 0000000000-001F 020

009 Power-On Hours Count 098 098 0000000000-3DA9 000

010 Spin Retry Count 100 100 0000000000-0000 060

012 Device Power Cycle Count 099 099 0000000000-1B1F 000

192 Emergency Retract Count 095 095 0000000000-1B34 050

193 Load/unload Cycle Count 095 095 0000000000-1B34 050

194 HDA Temperature 148 134 37 C 000

194 HDA Temperature Maximum 148 134 42 C 000

194 HDA Temperature Minimum 148 134 15 C 000

196 Reallocation Event Count 100 100 0000000000-0000 000

197 Current Pending Errors Count 100 100 0000000000-0000 000

198 Uncorrectable Errors Count 100 100 0000000000-0000 000

199 UltraDMA CRC Errors 200 200 0000000000-0000 000


Thanks, Paul
 
#9 ·
Hi, Took me a while to dig up this information, more digging than I had done before:

Computer # 1
Compaq SR2011WM:
XP SP3 Media Center Edition
ATI Radeon Xpress 200 Series
Celeron 352 3.20Ghz
HP Althena RC410M
1.43Gb Ram
Hipro HP-D3057F3R
Output 300Watts
Motherboard 89.6 to 91.4 Degrees
32 or 33 Celsius
CPU Core voltage 1.264 to 1.248
Memory Controller voltage 1.20

Computer #2
HP D220
XP SP3
Intel 82845/GL/GE/PE/GV
LiteOn NR138 Motherboard
1.49Gb RAM
LiteOn PS5022-5L
200 Watts
Motherboard 93 Degrees
CPU 106 degrees
Core voltage 1.525
I/O voltaage 1.525

I don't get blue screens on either one. They just randomly go on the hour glass and stop working or just freeze up for no apparant reason.

Thanks for your help and suggestions, what's next?
 
#12 ·
When the results are displayed the info is in an image you can see the yellow or red or green indicators you can save that as a complete html file and upload to a post. or use a screen capture program such has MWSNAP Mirek's Free Windows Software to grap an image of the results save as a jpg file and upload to a post
 
#17 ·
Pauliejr2, seems the hard drives are ok and not the source of the problem your currently having. Tracking down these types of problems is a process of elimination. Next you may want to post on the Virus/Trojan/Spyware forum to see if anything is lurking that may be causing the random hangs etc.
 
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