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Do I have a problem? (Strange S.M.A.R.T. values)

This is a discussion on Do I have a problem? (Strange S.M.A.R.T. values) within the Hard Drive Support forums, part of the Tech Support Forum category. Hi everyone, Im getting a weird Seek Error Rate reading in S.M.A.R.T. in both Everest and HD Tune. Before: https://img212.imageshack.us/my.php?i...400aaksqh1.jpg


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Old 01-20-2009, 10:51 PM   #1
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Hi everyone,

Im getting a weird Seek Error Rate reading in S.M.A.R.T. in both Everest and HD Tune.

Before: https://img212.imageshack.us/my.php?i...400aaksqh1.jpg

After: https://img520.imageshack.us/my.php?i...00aaks2fu0.jpg

As you can see, the "Seek Error Rate" attribute has changed drastically!

Before it was Threshold=51 Value=200 Worst=200

Now it is Threshold=51 Value=100 Worst=253

I dropped by 100 points

Do I have a problem?
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Old 01-21-2009, 06:01 AM   #2
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do you have s.m.a.r.t enabled in the bios
if there is a problem with it enabled it should pop up a manufacturers warning box



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Old 01-21-2009, 08:21 AM   #3
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Hi,

Smart is enabled, but nothing pops up
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Old 01-21-2009, 01:04 PM   #4
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It seems strange that the worst value is 253 and the current value is 100.

Shouldn't the worst value be lower or equal to the current value?
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Old 01-21-2009, 07:59 PM   #5
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Any help would be greatly appreciated
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Old 01-21-2009, 08:20 PM   #6
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I haven't seen a drive exhibit seek errors before failure. Some of the smart values seem to be a bit pointless. seek errors can be affected by temperature and other variables that could affect the platters of the drive ie expansion or contraction. Remapped sectors are more of a concern. seek errors are pretty easy for the drive to recover from.
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Old 01-21-2009, 09:15 PM   #7
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What I find weird is that the value sometimes changes from 200/200 to 100/253 back and forth.

Can anyone explain this? The raw data values in both instances are always at 0
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Old 01-22-2009, 10:27 AM   #8
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Anyone care to explain this? Is this a reading error with my hard drive or motherboard? or is my hard drive actually failing?
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Old 01-22-2009, 10:33 AM   #9
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First off there is no need to panic. These values are known to change. Unless it states there is a failure or a problem, or you've been experiencing actually drive errors, then your drive is healthy. I've looked at your pics and there are no failures being listed.
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Old 01-22-2009, 11:00 AM   #10
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Thanks for helping. Now my question is this: why do they change?
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Old 01-22-2009, 12:12 PM   #11
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Would I be correct in assuming you have a seagate hard drive? Because in my experience, Segate hard drives report more SMART seek error value changes than other manufacturers. This doesn't mean that the drives are bad, it just means that the disk unit tracks and changes those values more often. I have two Seagate Hdds in my system and one Western Digital. Mine are both new and are reporting the same odd values. I also checked my test-bench system, it has one Maxtor and one Seagate. It also reports odd values on the Seagate in SMART.

No worries, but if you really want to be certain you can goto your drive manufacturer website and look for their disk diagnostic utility download. Run it and see if it fails any of the tests there.
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Old 01-22-2009, 12:22 PM   #12
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Hi, thanks again for the help

I have a Western Digital hard drive. I am aware that seagates report errors in the raw data values often and that it should be interpreted as normal. However, my raw error values are always at 0.

The only thing that changes are the worst and current values. Raw data is always at 0.

Value=200 Worst=200 Data=0 to Value=100 Worst=253 Data=0

I just checked my values and they switched again to 200/200/0

Do I have a faulty sensor?
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Old 01-22-2009, 01:17 PM   #13
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Probably not an issue with anything, simple expansion and contraction of the platters, which always occurs, can cause seek errors, the drive gets warm, the track position is a bit off from where it was, error generated, drive recalibrates with the servos - seeks correctly....
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Old 01-22-2009, 01:27 PM   #14
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Hi, Thanks for the response.

I'll take your word for it, but shouldn't the error be recorded in the raw data values whenever this happens?
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Old 01-22-2009, 01:48 PM   #15
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The raw errors can vary by vendor, it may be a running count, it could be a count since last power on, you could try to research more on the specific smart parameter and the drive make and model online. Part of the problem with smart is it is one of those flexible standards, each manufacturer can implement the standard in their own way.
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Old 01-23-2009, 10:21 AM   #16
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Quote:
Originally Posted by raptor_pa View Post
The raw errors can vary by vendor, it may be a running count, it could be a count since last power on, you could try to research more on the specific smart parameter and the drive make and model online. Part of the problem with smart is it is one of those flexible standards, each manufacturer can implement the standard in their own way.
*nods*

Agreed.
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