Go Back   Tech Support Forum > Hardware Support > Hard Drive Support

User Tag List

1TB WD External Hard Drive - Data not accesccible

This is a discussion on 1TB WD External Hard Drive - Data not accesccible within the Hard Drive Support forums, part of the Tech Support Forum category. Hi there, :) I read heaps of stories about external WD Hard Drives showing some kind of error while trying


Closed Thread
 
Thread Tools Search this Thread
Old 01-28-2012, 02:57 AM   #1
Registered Member
 
Join Date: Jan 2012
Posts: 2
OS: win 7 starter, service pack 1


Send a message via Skype™ to Chrizzie
Pencil

Hi there, :)
I read heaps of stories about external WD Hard Drives showing some kind of error while trying to access it... now I decided to add another story on here because non of the suggested solutions helped with my problem.

What happend:
I was copying some movies from my computer to the external hard drive when the copying process suddenly got stuck. I closed the computer (which put it to sleep) and tried to restart it. After that the windows explorer showed me the external hard drive only as 'Local Disc H:'.
I tried to restart the computer a few times, unplugged the hard drive, tried different USB ports, nothing changed.

The windows explorer now shows me the external hard drive sometimes as 'Local Disc H:' and sometimes as 'Chrissi H:' (I named it that way, it used to show up like that when it still worked so I took it as a good sign).
BUT:
I can't access the files.
The computer also shows the small bar that indicates how many GB are taken and how many are available. If I try to open the folder structure on the hard drive it sometimes comes up with
'Wrong parameter...'
and sometimes with
'H: is not a accessible. The device is not ready.'
and then sometimes I can even see some folders on the hard drive but all of them are empty. (though there should be over 800 GB of data on there)

- chkdsk tells me that the format of the hard drive is RAW and therefore I can't do anything with chkdsk (which is weird because the windows explorer tells me the hard drive is still NTFS)

- TestDisk recognizes the partition (there is only one) and shows the correct size (1TB) of the hard drive. Though: if I try to create a new log file with a Intel / PC partition and press 'Analyse' it says
'Partition: Read error'. So I can't really do anything with TestDisk either.

- Then I tried to run the program HDDScan but it doesn't show me the hard drive (it shows the internal hard drive of the computer though so it works but doesn't recognize my external hard drive for some reason).

Any suggestions?
Thanks,
Chris
Chrizzie is offline  
Sponsored Links
Advertisement
 
Old 01-28-2012, 03:46 AM   #2
Windows Tech Team
Networking Team |Tech
 
Join Date: Jul 2007
Location: NorthEast, Michigan
Posts: 2,255
OS: Windows 10 Pro, Linux, Windows 7 Pro. Work systems - W2K, XP, Win7, RHEL, Solaris.

My System


Have you tried to recreate the Boot sector using Test Disk

Data Recovery Examples - CGSecurity


I have seen this error numerous times, and I believe it happens when a USB drive is left in a computer, and not ejected / unmounted from the computer, then restarted. Some have been so corrupt that Test Disk didn't work, and R-Studio Recovery didn't either.
alpenadiver is offline  
Old 01-28-2012, 06:34 PM   #3
Registered Member
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,646
OS: Windows 10 64 bit

My System


Your Logic Board inside your enclosure may be failing. You can remove the drive from the enclosure and attach it to a USB Adapter.
To recover, You can download the trial version of GetDataBack NTFS. Let it scan your computer it will tell you what if anything that it can recover, and then you decide if it is worth it to pay for the software to actually restore your files. You will need another drive with as much free space as the used space on the one you are trying to recover to recover your files to.
spunk.funk is offline  
Sponsored Links
Advertisement
 
Old 01-29-2012, 01:21 AM   #4
Registered Member
 
Join Date: Jan 2012
Posts: 2
OS: win 7 starter, service pack 1


Send a message via Skype™ to Chrizzie

I tried GetDataBack to recover my files before I do anything else with the hard drive... but when I start GetDataBack the external hard drive doesn't show up in the program. So no chance to recover anything from there.
What do you think about Photorec? I can't harm anything if I give it a try, right?
Thanks for all your advice,
Chris
Chrizzie is offline  
Old 01-29-2012, 02:26 AM   #5
Registered Member
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,646
OS: Windows 10 64 bit

My System


Quote:
You can remove the drive from the enclosure and attach it to a USB Adapter.
First try pulling the HDD out of the enclosure and putting it on a USB Adapter. The Logic Board in the enclosure may have failed (which may be the problem). Once it is out of the enclosure, you can tell if the drive is clicking (there is hope) or is totally cold. (it's dead) If it's dead, there is no software that will recover.
spunk.funk is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
WD External Hard Drive won't show on my comp anymore
well i've just had 2 western digital external hard drives plugged into my comp because i was transferring some files from my external drive to another, when i was doing this one of my external drives froze and said not responding so i pulled out the power cable (not the usb cable the actual power...
paul2057 Hard Drive Support 2 09-12-2011 02:41 PM
Published: How to access files or folders on an external HDD and deal with Ownership issues
In this tutorial we will look at how to access files or folders when connecting an external hard drive from another computer or a stand alone hard drive, and deal with any Ownership/Permissions errors. This could be a USB memory stick, memory card from your camera or an entire hard drive where you...
TheGift73 Dead-Sea Scrolls 5 05-18-2011 05:43 AM
[SOLVED] Installed Win 7 - Case become loud
Hi all. I know that im profoundly deaf but im really not happy with my PC as i installed Win 7 and the noise started to raise since extracting windows installion and thought it will be gone as when Win7 loads but since win7 start. the case begin to get loud and loud. I can feel the heavy...
CrazyComputerMan Windows 7 , Windows Vista Support 9 02-24-2011 01:52 PM
How to copy your operating system from one drive to another.
Please do not post in this thread. I am rewriting an article. thanks. How to copy your operating system from one hard drive to another Published by JohnthePilot 11-28-2006 How to copy your operating system from one hard drive to another ________________________________________ How to...
JohnthePilot Dead-Sea Scrolls 2 03-05-2007 11:47 PM
XXCLONE the easy world of boot drive cloning
Welcome to the kindergarten easy world of boot drive cloning. :wave: This project will demonstrate how to make an exact bootable clone (copy) of your existing hard drive. After the cloning process is complete, you may select which ever drive you want to boot from in the future. You shall...
linderman Hard Drive Support 0 12-26-2006 04:59 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 06:39 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts