Hi there, :)
I read heaps of stories about external WD Hard Drives showing some kind of error while trying to access it... now I decided to add another story on here because non of the suggested solutions helped with my problem.
I was copying some movies from my computer to the external hard drive when the copying process suddenly got stuck. I closed the computer (which put it to sleep) and tried to restart it. After that the windows explorer showed me the external hard drive only as 'Local Disc H:'.
I tried to restart the computer a few times, unplugged the hard drive, tried different USB ports, nothing changed.
The windows explorer now shows me the external hard drive sometimes as 'Local Disc H:' and sometimes as 'Chrissi H:' (I named it that way, it used to show up like that when it still worked so I took it as a good sign).
I can't access the files.
The computer also shows the small bar that indicates how many GB are taken and how many are available. If I try to open the folder structure on the hard drive it sometimes comes up with
and sometimes with
'H: is not a accessible. The device is not ready.'
and then sometimes I can even see some folders on the hard drive but all of them are empty. (though there should be over 800 GB of data on there)
- chkdsk tells me that the format of the hard drive is RAW and therefore I can't do anything with chkdsk (which is weird because the windows explorer tells me the hard drive is still NTFS)
- TestDisk recognizes the partition (there is only one) and shows the correct size (1TB) of the hard drive. Though: if I try to create a new log file with a Intel / PC partition and press 'Analyse' it says
'Partition: Read error'. So I can't really do anything with TestDisk either.
- Then I tried to run the program HDDScan but it doesn't show me the hard drive (it shows the internal hard drive of the computer though so it works but doesn't recognize my external hard drive for some reason).