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USB ports destroy my Devices

This is a discussion on USB ports destroy my Devices within the Motherboards, Bios|UEFI & CPU forums, part of the Tech Support Forum category. First of all heres my specs Intel(R) Pentium(R) D CPU 3.00GHz 3.00GHz 4.00 GB Ram 64 bit OS running Windows


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Old 12-19-2009, 08:17 AM   #1
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First of all heres my specs
Intel(R) Pentium(R) D CPU 3.00GHz 3.00GHz
4.00 GB Ram
64 bit OS running Windows 7

Ok so my problem is the USB ports on my motherboard blow out whatever devices i plug in. Ive plugged in a Zune and the battery died. I cant turn it on anymore and the only time it will be on is when directly plugged into a computer. Ive tried this with other devices and the same thing happens. Is there any way to fix the USB ports?
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Old 12-19-2009, 08:23 AM   #2
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Are you referring to the USB ports mounted to the Mobo or the USB ports on the PC case?
Are you using Safely Remove Hardware before unplugging the USB devices?



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Old 12-19-2009, 09:02 AM   #3
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The USB ports mounted on the motherboard. And yes im safely removing the devices
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Old 12-19-2009, 09:09 AM   #4
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What brand is the Mobo? Do you have the same problems with the USB ports on the case?



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Old 12-19-2009, 09:38 AM   #5
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The motherboard is Intel and the USb ports on the case work properly and i bought a internal USB card with 4 usb ports and they all work properly.
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Old 12-19-2009, 09:48 AM   #6
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If this is a custom build, it is a possibility the I/O Plate tabs are shorting against any USB device when it is inserted into the Mobo.
If the Mobo is still under warranty I would suggest an RMA.



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