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USB 3.0 Headers on PC Chassis

This is a discussion on USB 3.0 Headers on PC Chassis within the Motherboards, Bios & CPU forums, part of the Tech Support Forum category. So, running into a small annoyance that I'm not certain where the fault is. Have a current rig that's got


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Old 07-16-2019, 07:09 PM   #1
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So, running into a small annoyance that I'm not certain where the fault is. Have a current rig that's got a case with a pair of front, USB 3.0 headers that don't seem to work right. They're getting power, yet for some reason, little to no data can transfer through them. What would cause this? A fault with the case? Or something else?

And to clarify about the data transfer, the data coming through can sometimes work like USB 2.0, yet other times, nothing will come through, or the USB headers will just cop out during operation and completely fail.
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Old 07-17-2019, 02:01 AM   #2
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Have you checked the USB 3.0 connector on motherboard (from the case front panel) to be sure it is fully engaged?
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Old 07-17-2019, 09:57 AM   #3
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Quote:
Originally Posted by Lead3 View Post
Have you checked the USB 3.0 connector on motherboard (from the case front panel) to be sure it is fully engaged?
Yeah, I have. As I mention, I can get power through it. Just little to no data will come through.
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Old 07-17-2019, 03:57 PM   #4
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Have you tried updating or reinstalling the USB 3.0 driver for your board?
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Old 07-18-2019, 12:43 AM   #5
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Quote:
Originally Posted by NFSRacer View Post
Yeah, I have. As I mention, I can get power through it. Just little to no data will come through.
Can you explain this ? When you perform a transfer, the transfer is extremely slow or fails with an error ?
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Old 07-18-2019, 07:40 AM   #6
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Quote:
Originally Posted by tristar View Post
Can you explain this ? When you perform a transfer, the transfer is extremely slow or fails with an error ?
Actually, it was more prominant when I was using my Oculus Rift CV1 and even using a pair of gaming headsets and even my Xbox controller. All three would fail randomly when using the front ports on my desktop without any due cause. Power would still get through, but they would refuse to work through those ports (and still do today for at least the headset and Xbox controller). Everything else in the back works just fine though.
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Old 07-19-2019, 05:59 AM   #7
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Two possible causes. The motherboard ports or the cabling/ports of the case.

My first thought, without knowing case brand, would be the cabling/ports.
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Old 07-19-2019, 09:34 AM   #8
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What he said ^^
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Old 07-20-2019, 06:37 PM   #9
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Quote:
Originally Posted by JimE View Post
Two possible causes. The motherboard ports or the cabling/ports of the case.

My first thought, without knowing case brand, would be the cabling/ports.
The case is a Cooler Master XAF XB. It's effectively a test bench for PC hardware that I picked so I could tinker with it easily (don't worry, I don't do it that often).
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Old 07-23-2019, 07:39 AM   #10
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Odd, I've always had good luck with Cooler Master, and my last several builds have all used CM cases.

Assuming those ports on that case are actually USB3:

I would double check the motherboard drivers and/or manually update/reinstall the drivers supplied by the motherboard manufacturer. I've had some boards actually require two drivers, a USB2 and a USB3 driver package.

Double check you are using the correct motherboard header. Some boards offer numerous USB headers, and most are not all USB3.

Use a different port bracket/set (I have a back panel bracket with USB3 ports which uses an internal header) to test the USB3 headers on the motherboard. This will confirm a header or case issue.
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Old 07-26-2019, 06:56 PM   #11
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I had a problem with a M/b with USB3 to front ports.. my own.. and found one of the USB3 sockets did not function properly... I have 2 sockets on this m/b.
When I plugged the cable into the second port everything worked as expected...
I have personally found that USB3 m/b connection sockets do not seem as reliable as USB2... maybe something to do with socket/plug connection, and very small short pins??
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