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Motherboard is not recognizing my video card

This is a discussion on Motherboard is not recognizing my video card within the Motherboards, Bios|UEFI & CPU forums, part of the Tech Support Forum category. I recently got a new graphics card a ATI Radeon HD 5750 after buying a new power supply so that


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Old 04-29-2014, 09:41 PM   #1
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Mistake

I recently got a new graphics card
a ATI Radeon HD 5750
after buying a new power supply so that way i can power it I hooked it up and turn of my computer, i checked my dvi cable to to see if it was working plugged in due to the fact that my monitor was coming up saying "check video cables"
so by the end of that i would up buying a hdmi to dvi cable off of amazon made by Amazon.

my video card is running, the fan comes on and everything but i have to have the vga plugged into my computer base and not the video card to see anything
it is seeing the fact that a video card is in but its putting the drivers in as a intel 82945g family chipset. when I power down and remove the card my computer switches back to windows basic driver. i have attempted manually putting the correct drivers into it but when ever i install the drivers the installer for the AMD driver fails every time. im not sure what to do at this point, i have tryed everything i can possibly think of. i have been fighting this battle for the last month

Specs:
amd radeon hd 5750
4g Ram
amd dual core processor
not sure how to tell about my motherboard
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Old 04-30-2014, 12:17 AM   #2
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Is this a major brand PC like a Dell, HP, Gateway?
If so what brand and model?


Or follow the instructions here to find the specs > How to Find Your Full System Specs Using Speccy or CPU-Z | Tech Support Forum
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Old 05-01-2014, 11:27 AM   #3
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I would try going into the BIOS and starting there. Depending on the motherboard start checking the different sections until you see options for video and make sure it is checked to PCI Express or something to that effect. Without seeing your actual BIOS it would be hard to tell you what the exact layout and options will look like.

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Old 05-03-2014, 02:24 AM   #4
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When you have a Video card plugged in, it should automatically disable the onboard video, and you should not be able to use it with the card in. The intel 82945g family chipset is your onboard Video.
As Sweak said, boot into Setup (Bios) go to Integrated Peripherals, make sure that the PCIe port is Enabled. Save and Exit
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