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This is a discussion on Keyboard failure/BIOS password within the Motherboards, Bios|UEFI & CPU forums, part of the Tech Support Forum category. Alright, so my uncle wanted me to fix his computer. I went to reformat it but it won't run any


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Old 12-26-2009, 04:03 PM   #1
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Alright, so my uncle wanted me to fix his computer. I went to reformat it but it won't run any disks because it has a bios password. I would just bypass the password but it will not let me type. The computer turns on and says

"Keyboard Failure

Drive 1 not found: Serial ATA, Sata-1"

So I tried switching keyboards it did nothing. It just says I need a password and I can't type in anything. All I can do is ctrl+alt+del it. It will not boot into anything. I just can't figure it out and without the ability to type to bypass the bios password I have no clue what to do.

It is a dell. Other than that I have no clue.

I appreciate any help I can get here.
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Old 12-26-2009, 04:15 PM   #2
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Hi and welcome...

What is the model number of this Dell system?

Also, have you checked all the internal connections on the system to ensure they are connected properly?

BIOS password.... depends on the system, but it can be circumvented provided we have the make and model and actually believe you are not hacking a system.

Thanks!
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Old 12-26-2009, 04:27 PM   #3
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Model number says: WHL

I've looked at everything inside. It all looks to be okay. I just can't seem to type anything into the password field and yet I can use ctrl+alt+del just fine.
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Old 12-26-2009, 04:30 PM   #4
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Hi and thanks for the update...

However, there should be a model number on the system. If you cannot locate the model number then provide us with the service tag off of the machine.

https://support.dell.com/support/topi...sd&~mode=popup

Thanks!
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Old 12-26-2009, 04:35 PM   #5
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Service tag is 6C5SK81 I believe.
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Old 12-26-2009, 07:00 PM   #6
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Quote:
Originally Posted by tehllamaking View Post
Service tag is 6C5SK81 I believe.
Let me check it and see! Thanks!
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Old 12-26-2009, 07:05 PM   #7
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Hi and thanks for the update!

Yes, that is the service tag for that system. It is a Dell XPS/Dimension 600 manufactured in 2005.

Thanks and I'll be back shortly to see if I can help you!
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Old 12-26-2009, 07:09 PM   #8
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In order to reset the BIOS and it should clear the password requirements:

Here is the information direct from the Dell Website:
https://support.dell.com/support/topi...n&toggle=false

Thanks!
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