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Help needed with new build

This is a discussion on Help needed with new build within the Motherboards, Bios|UEFI & CPU forums, part of the Tech Support Forum category. I recently purchased some new computer components (MSI K8N NEO2 PLATINUM Socket 939 NVIDIA nForce3 Ultra ATX AMD Motherboard, AMD

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Old 07-20-2005, 10:32 AM   #1
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OS: Windows XP SP3

I recently purchased some new computer components (MSI K8N NEO2 PLATINUM Socket 939 NVIDIA nForce3 Ultra ATX AMD Motherboard, AMD Athlon 64 3200+ Venice core processor, Corsair value ram). After installing these components I have had some problems getting my system running. When I first started my computer I attempted to boot from my old hard drive with Windows XP installed on it, when I tried this it gave me a stop error saying Windows failed to load because of some problem with my hard drive. When I turn my computer on it doesn't always go to the "Platinum" screen, sometimes only the monitor self test screen comes up. When I am lucky enough to get to the Platinum screen I have the option to "Hit tab to enter POST", or "Hit Del to enter BIOS setup". I have looked over the BIOS settings and everything looks to be in order. I have tried booting from a live Linux CD, but that always freezes while loading. I even tried putting my Windows CD in on startup, but it goes through all the devices (USB ect...) and then says "Starting Windows..." and restarts to the monitor self test screen. My motherboard does not have an onboard video card, and my monitor is plugged into my ATI Radeon 9600 SE video card which I just installed. I am almost positive the power supply is not the problem, I am using a 450w power supply which is new, and I have verified works in another system.

Could the problem be a bad motherboard, or something else? I have tried many things with no success. Thanks for any help you can provide.
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Old 07-20-2005, 12:02 PM   #2
Join Date: Jun 2005
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Well, your first problem is this: If you have installed all-new hardware, you will have to reload Windows from scratch. Windows usually can't survive an upgrade to a new motherboard/chipset.

Now in regards to booting: If you are only getting to the BIOS screen "sometimes" ... it could be that your video card is not seated properly. It could also be a host of other things, bad power supply and bad motherboard included. Some of the other folks on this forum know a lot more than me in this area.

To boot from CD, you will probably have to set up the boot sequence in your BIOS to put the CD-ROM first. Also make sure the BIOS recognizes your CD-ROM. I have a MSI board and it will not boot from CD unless you specifically go into the BIOS and put the CD-ROM first in the boot sequence.

So check your connections, and see if you can at least get it to boot into Windows setup or ... some kind of OS! Good luck...
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Old 07-20-2005, 12:52 PM   #3
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Download the hard-drive manufacturer's diagnostic/utility software (free from their website) and use it to zero the drive. Then pop the motherboard battery out for 20 minutes and replace.

Start the machine with the Win XP CD in a drive and tap the F11 key which should bring up a menu offering a 'boot from CD/DVD' option - use this to boot the windows disc and install XP.

Let us know how it goes from there.

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