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This is a discussion on Fresh Computer running slow within the Motherboards, Bios|UEFI & CPU forums, part of the Tech Support Forum category. Hey guys, Iíve had a lot of issues with my HP Pavilion for the last few months. Itís barely a


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Old 01-03-2011, 09:58 AM   #1
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Hey guys, Iíve had a lot of issues with my HP Pavilion for the last few months. Itís barely a year old, but beginning mid-November it started acting strangely- freezing very often. First, I brought it back to Best Buy, because I read that if it is a hardware problem, theyíll fix it free of charge. They insisted it was actually a software problem and that I just needed to clean my hard drive. I took it to another place that ran a bunch of tests and they said it was a problem with the motherboard.
I took it back to Best Buy with the test results, and while they were working on it, the hard drive crashed. They sent it in to HP, who replaced the hard drive.
I tried to reinstall Windows, but it wouldnít work. I took it back to Best Buy, and they confirmed it was a motherboard problem after all, and they sent it BACK to HP, and after a month they finally return it with a new motherboard.

So, after all that, I reinstall windows on a fresh hard drive and motherboard, but the computer is running very, very slow. It takes about 4 minutes to boot, and when I try to open a program, the computer freezes for about 30 seconds. What should I do? Are there any tests I can run on my own without taking it to a specialist? To be honest, I donít want to take it back to Best Buy if I can avoid it, they have been a hassle to work with so far, and I have a feeling they wonít find anything wrong with it, like the first time.
Any ideas?
Thanks.
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Old 01-03-2011, 11:16 AM   #2
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Reboot, open BIOS (usually by pressing the 'F1' key during POST). Somewhere in there it will tell you what the temps are for the CPU and other items. What are the temps?
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Old 01-03-2011, 02:14 PM   #3
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I ran Everest on the computer. Here's the results:
Motherboard: 19 C
CPU: 40 C
CPU 1, Cores 1-4: 19 C Each
MCP: 91 C

Does that help?
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Old 01-03-2011, 05:17 PM   #4
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A MCP is a Math Co-Processor. These use to be stand alone chips but have since the early '90's been integrated into the CPU. I didn't know that MCP temps are reported separately from the CPU core temp, but if it is, yours is reading far too high. It should be down in the 40įC range.

Does Everest give you more info on the MCP...maybe they have invented an acronym that isn't in my database (my brain).

If the MCP is built into the CPU (which I suspect it is), and with your CPU core temps being nice and low, it seems as tho your CPU's in-chip MCP is bad.

Also, could you try getting into BIOS and telling me what the device temps shown in there are? I'm not fully trusting of Everest.

And let's wait to hear from other techs before calling the CPU bad...
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Old 01-03-2011, 07:11 PM   #5
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I agree with Jim not to trust everest, the MPC thing is problably a old feature of everest and because it can't read it properly its puting up a random number.

Enter bios and post the temps from there and voltages of the +3.3,+5, +12
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