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Ps4 network card?

This is a discussion on Ps4 network card? within the Console Gaming Support forums, part of the Tech Support Forum category. A couple of weeks ago now, my Ps4 pooped the bed when it comes to connecting to my internet, which


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Old 06-03-2020, 03:52 PM   #1
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A couple of weeks ago now, my Ps4 pooped the bed when it comes to connecting to my internet, which isnt a problem for any other device in the house. When I hard reset modem-router-console, its worked a few times, connecting me to the PSN, until I shut down or it inevitably kicks me out again. It can connect to my mobile hotspot, but not wired or wireless internet consistently, despite having the latest updates installed for everything. Ive troubleshot every way the internet has suggested, and since sony tells me to hard reset in customer service chat, which disconnects our chat session, I figure I'll see if you fine people on the interwebs have any suggestions.
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Old 06-04-2020, 09:53 AM   #2
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Hi and Welcome to TSF!

Have you tried to factory reset the PS4?
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Old 06-11-2020, 12:42 PM   #3
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Being theres a game installed from the previous owner, thats the one thing i havent done. I wasnt trying to alao purchase a separate hard drive.
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Old 06-13-2020, 07:43 PM   #4
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While you should only be using games you use, I would recommend a restore of the unit to see if it fixes the issue.
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