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This is a discussion on Lost IP Address within the Cabling and Network Cards forums, part of the Tech Support Forum category. I have lost my IP Address; when i type ip config al i get is "windows ip configuration" . I


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Old 04-13-2009, 04:44 PM   #1
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I have lost my IP Address; when i type ip config al i get is "windows ip configuration" . I also am having no luck at creating a network connection. this is on my desktop. the wireless is working properly. Kind of a newbie but i have attempted to fix this on my own (download driver, reset tcp/ip settings, winsock) the cable company was no help at all.
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Old 04-13-2009, 05:55 PM   #2
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Can you set your IP statically? Check your router to see if it is handing out IPs correctly.
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Old 04-14-2009, 06:38 AM   #3
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Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.


  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 04-14-2009, 06:38 PM   #4
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thank you for your help. i replaced the networking card. all is well.
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