Originally Posted by keithy397
Firstly, I hope I'm in the right place...
I have changed ISP's and this morning had a BT Smart Hub fitted. My Desktop and Mobile have connected to WiFi OK but my Laptop will not, neither will it connect via Ethernet.
I did some looking around and problem solving via prompts and the only thing I came up with was a message - Your computer is correctly configured but the device Detected or resource (DNS server) is not responding.
Any chance with some help please as I use my laptop much more than the desktop.
I did a quick Google search, found this, tried it, changed the starred text and it worked.
1 Click Start, and then click Control Panel.
2 Click View network status and tasks under Networking and Internet.
3 Click Change adapter settings.
4 Right-click Local Area Connection, and then click Properties.
5 Select Internet Protocol Version 6 (TCP/IPv6), and then click Properties.
6 Select Obtain an IPv6 address automatically, select Obtain DNS servers address automatically, and then click OK.
7 Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
8 Select Obtain an IP address automatically, select **Obtain DNS servers address automatically**, and then click OK.