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Router/NAS constantly disconnecting

This is a discussion on Router/NAS constantly disconnecting within the Modems/Cable/DSL/Satellite forums, part of the Tech Support Forum category. Hi. Iím having issues with my new Tripmate Nano and was wondering if you could let me know where Iím

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Old 01-13-2017, 10:18 AM   #1
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Hi. Iím having issues with my new Tripmate Nano and was wondering if you could let me know where Iím going wrongÖ

Iím trying to use the Nano as a private cloud/NAS, connecting my external HDD to my router via LAN. Iíve given the Nano a private IP address (although I had the same issue when I used DHCP).

However, whenever I connect to the drive, itíll work for a while, then disconnect after an arbitrary amount of time. It doesnít matter whether Iím using it or leaving it alone, eventually the connection will drop and Iím unable to reconnect. Only unplugging and restarting the Nano seems to help.

Iíve tried multiple USB drives, SMB and CIFS connections and static and DHCP IP addresses, and the issueís still there. Iím guessing its some kind of conflict between the Nano and my router.

Iím using a mac and my internet connection is cable from Shaw via a Arris Motorola SurfBoard SBG6782 router. No firewall.

Any help you could give would be greatly appreciated.
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Old 01-14-2017, 03:43 AM   #2
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The Nano is also a router, you might want to look at the tutorial on setting up Additional Routers; Connecting Additional Routers - Tech Support Forum

Also look at the troubleshooting Wired and Wireless Connectivity Issues;

Could be the Nano is connecting to another Wireless AP near you.

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