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My ZyXEL Modem/Router suddenly isnt working wirelessly

This is a discussion on My ZyXEL Modem/Router suddenly isnt working wirelessly within the Modems/Cable/DSL/Satellite forums, part of the Tech Support Forum category. I have one of those 2 in 1 modem./routers my internet company gave me. Well I know Im paid up


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Old 07-12-2017, 10:48 AM   #1
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I have one of those 2 in 1 modem./routers my internet company gave me. Well I know Im paid up on my bill and that aside, my unit is still working as long as I plug in an Ethernet cable. But none of my devices that were just connected an hour ago wirelessly are connecting now. Even though my device is showing it should be giving off a wireless signal. I have tried unplugging it, I have tried hitting the reset button. Its not working, I really dont want to have to call and sit for hours with customer service if I can avoid it. My unit model is as I said in the title a ZyXel.
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Old 07-12-2017, 11:25 AM   #2
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and welcome to the Forum

Lets take a peek at your network environment:

Please Download and run this Xirrus WiFi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here. For Vista and Windows 7, 8 you can use the Windows Snipping Tool
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