05-06-2016, 07:33 PM
Join Date: Oct 2003
OS: WinXP Pro
Like most people in the USA I have broadband. When transitioning
from dial-up to broadband I retained a dial-up service as a backup.
There was a power and cable disaster in my town that lasted for
weeks. Phone landlines were uneffected, so I still had access to
the web. The additional cost is almost nothing.
Maybe I've just been lucky, but I can't remember any problems
with a modem that I couldn't resolve in 10 minutes or less.
I have two old laptops with 98SE. They both have Agere WinModems.
I can use any phone jack in my home and connect to the web in less
than one minute at 50666 bps. That's all the proof I need that my
phone lines are ok.
A few years ago I purchased three brand new Jaton WinComm V.92
modem cards. Intel/Ambient chipset. Drivers are Intel 536EP_v184.108.40.206.
I just replaced my old desktop modem with a new WinComm. I can
hear all the "handshaking" sounds clearly because the modem is plugged
into high quality speakers. After tinkering endlessly with all the modem
settings I can't get it to work.
Shortly after hearing the dial tone I get a "unable to detect dial tone"
dialog box. Clearing the tick from "wait for dial tone before dialing" is
a workaround for this problem, but it's not a good solution.
After hearing the correct tones for the number dialed I can still hear
the dial tone! If don't terminate the connection by clicking the "cancel"
button I get that ubiquitous recorded message, "if you would like to make
a call, please hang up and try again."
I've tried at least a dozen string commands (copied from several modem
sites) in the "Extra Initialization Commands" box. Didn't help at all.
Since I have three new Jaton cards I deleted the modem from Device
Manager and pulled the card from my desktop tower. Installed a
replacement. The system failed to detect an identical card. I ran through
"Add New Hardware" several times. Finally, I tried command lines to
"force install" the drivers. Didn't work.
After all this trouble do you think it's possible I have three new modems
and they're all defective? At this point I would be happy to junk these modems
and buy a different brand.
In the town where I live there is always a chance of another power and cable
disaster. Retaining dial-up web access that costs almost nothing is just
If you think I can salvage these new modems please tell me what to do. If
not, give me the name of a high quality modem card and I'll buy it.