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Cable modem's gateway is being changed

This is a discussion on Cable modem's gateway is being changed within the Modems/Cable/DSL/Satellite forums, part of the Tech Support Forum category. I have a cable modem from the cable company four ports on the back referred to as a BWG, No


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Old 04-17-2017, 05:03 PM   #1
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I have a cable modem from the cable company four ports on the back referred to as a BWG, No static IPs.
have a access point connected to the modem port 1. everything works fine with Internet connection, until I connect a Dlink wired router that is running a Point of sale system for a restaurant.
Once I connect the wired router the AP stops routing and no internet.
I connected a laptop to modem cmdprompt ipconfig. It returns a gateway of the Dlink wired router.
If I disconnect the Dlink, reconnect a laptop and ipconfig I see the proper gateway of the cable modem and the AP starts routing Internet traffic.

Why is this happening?
Help
Thanks in advance
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Old 04-17-2017, 06:19 PM   #2
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and welcome to the Forum

The problem is using two devices to assign ip addresses . . See this for how to use two routers:

https:// Connecting Additional Routers - Tech Support Forum
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