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Has My Free AOL Mail Account Been Hacked?

This is a discussion on Has My Free AOL Mail Account Been Hacked? within the General Computer Security forums, part of the Tech Support Forum category. When I logged into my free AOL Mail account today, I found that it opened with the "Today on AOL"


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Old 05-20-2020, 08:37 AM   #1
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When I logged into my free AOL Mail account today, I found that it opened with the "Today on AOL" page instead of the "New Mail" page as usual.

When I clicked on "New Mail" I found that as well as the new mail messages, it contained an Ad entry by Microsoft for Try Azure for free.

In fact every folder containing emails also contained this Ad entry by Microsoft for Try Azure for free.

Also every empty mail folder was a different layout than before, with an "This folder is empty" screen containing an advert.

Does anyone know why this has happened and how to revert back to how it was before.
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Old 05-20-2020, 08:55 AM   #2
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https://subscriptions.aol.com/products/ad-free-aol-mail
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Old 05-20-2020, 03:06 PM   #3
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Thanks for your suggestion, but it is a subscription product and I am using AOL Mail free.

Another piece of information which may be of interest is that when I log into aol.co.uk it brings up news etc. relating to the UK. When I then choose "Mail" it changes to US.
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Old 05-20-2020, 04:34 PM   #4
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Looking at your bookmarks, right click the AOL mail login and in Properties, what address do you see?
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Old 05-20-2020, 08:11 PM   #5
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Quote:
Originally Posted by PinguJohn View Post
Thanks for your suggestion, but it is a subscription product and I am using AOL Mail free.
Free stuff is mostly ad-sponsored, unless you pay for it. That's the norm these days. Also, AOL can make changes to the webmail interface at any time.
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Old 05-20-2020, 10:43 PM   #6
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I assume you mean this:-

https://mail.aol.co.uk/


When I log in the address is:-

https://mail.aol.com/webmail-std/en-us/suite
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Old 05-21-2020, 04:53 AM   #7
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If you think it's been hacked, a simple fix would be to change the password.

Then, post here for infection analysis.

See this first: https://www.techsupportforum.com/for...ns-305963.html
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Old 05-21-2020, 06:05 AM   #8
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Log out of the U.S. one and see if logging in to your UK one works. Also see: https://help.aol.co.uk/articles/How-...ocation-option, also in whatever browser you're using, set the home page as AOL for the UK and see what happens.
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Old 05-23-2020, 01:21 PM   #9
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Using Google Chrome as browser. Set the home page as www.aol.co.uk but sorry to say it made no difference.
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Old 05-23-2020, 09:36 PM   #10
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Go to Options, Account Info, Preferences and change language to English United Kingdom. This will set the webmail interface language. Next, go to Options, Email Settings, General then uncheck the Today on AOL option and Save the changes. This will take you to the Inbox instead of Today on AOL.

If you're looking for the classic look, go to Options then select basic/accessible version.
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Old 05-23-2020, 11:14 PM   #11
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Hi Stancestans

Did what you said. Logged out and logged back in and unfortunately it made no difference.

The address is still https://mail.aol.com/webmail-std/en-us/suite
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