Tech Support Forum banner

Further Email Advice

776 views 4 replies 4 participants last post by  britechguy 
#1 ·
As most people know when their Email account has been hacked, they should change their password. There's an additional precaution. Most have their own Email in their Contacts. Some have multiple ones listed there. The victim should go to that list and see if there are any "foreign" ones there, and delete them.
 
#5 · (Edited)
It's never a bad idea to put freezes on your credit anyway.

You will know if you intend to try to get another credit card, and have to unfreeze to allow checks, but otherwise there's really no reason to allow your credit file to be open.

I have been hit by the Anthem and Equifax breaches, and after the latter one I put freezes on all my credit records. I wrote what follows for a client very shortly after the Equifax incident in 2017. Though most know about Equifax, Transunion, and Experian very few know of Innovis.

I didn't know of NCTUE until having read the article @SpywareDr referenced.

----------------------------------------
September 21, 2017

{Redacted},

Here are the phone numbers for the various credit agencies. The one for Equifax was set up as the call center specifically dedicated to the recent data breach.

You may also have the option of putting a fraud alert on your account, which, if done at any one of the credit reporting agencies is automatically sent to the others. When you do this instead of a freeze you will be required to be called before any new accounts can be opened in your name.

Equifax: (866) 447-7559 7-days a week, 7 AM – 1 AM Eastern Time
Ask about lack of e-mail from online enrollment
Ask about freezing your credit at all reporting agencies at no cost

Experian: Security freezes are done online: www.experian.com/freeze
See https://www.experian.com/blogs/ask-...on/preventing-fraud/security-freeze/virginia/ for details on doing so by mail, which is more complicated.

Transunion: See this webpage: https://www.transunion.com/equifax-data-breach-faqs for a number of different options you may wish to exercise as far as blocking your account. I joined their TrueIdentity program online, which is free, and lets you lock (self-freeze and self-unlock if you need to) your TransUnion credit records at no charge. https://membership.trueidentity.com/
A freeze, for which there is a fee, can be made by phone at 888-909-8872.

Innovis: Also does a security freeze online. Other options, including by phone, can be found at: https://www.innovis.com/personal/securityFreeze

I suggest doing the Innovis, Experian, and Transunion locks/freezes online. I did all three while researching this for you and it’s very quick and the freeze is immediate.

I find it really interesting that Equifax doesn’t seem to have an online option for freezing one’s credit records!
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top