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HP Officejet 4500 wireless all in one and fiber optics

This is a discussion on HP Officejet 4500 wireless all in one and fiber optics within the Printer Support forums, part of the Tech Support Forum category. I recently switched from DSL to fiber optics. I also have a HP wireless desktop. Since switching to FO I


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Old 03-15-2013, 10:13 AM   #1
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I recently switched from DSL to fiber optics. I also have a HP wireless desktop. Since switching to FO I have been unable to print. I have tried reinstalling, troubleshooting, etc. No luck. Can anyone tell me how to set up my wireless printer. The message I keep getting is that my printer is not turned on. It is. Could this be a wiring problem? Does the printer have to be connected to the router? Help, please.
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Old 03-18-2013, 04:35 PM   #2
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The ISP or type of service makes no difference. Did your internal network (ie: router) change as well? Is the printer connected to the network? You should be able to check the status on the printer itself (ie: network print out which shows the network configuration...including the IP address). You should also be able to log into your router and view the attached devices.

In any event, the first advice is typically to uninstall all of the printer software/drivers using Add and Remove programs, reboot, and then perform the installation process again (step by step as noted in the User Manual). If the process is successful you will get a test print. If it is not successful, the exact error or step where the process fails are helpful.
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