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Laptop freezes after SSD and RAM upgrade

This is a discussion on Laptop freezes after SSD and RAM upgrade within the Laptop Support forums, part of the Tech Support Forum category. Hello everyone. The following is my issue i got msi laptop (MSI GP60) a few weeks ago i bought an


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Old 05-28-2020, 05:36 PM   #1
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Hello everyone.
The following is my issue i got msi laptop (MSI GP60) a few weeks ago i bought an SSD and additional ram (from 8 to 16).
Since then my laptop starts crashing under the following circumstances:
if i shake the laptop a little bit too much or i just play a game, sometimes it happens after 10 min sometimes its ok for several hours, same game and i mean 6+ hours.



my screen is freezing and i cant do anything. (its not just the screen). If i have my power cord connected the only way to shut down the PC is to remove the cord. this happens no matter if i play on battery mode or the cable is in.

here is my speccy https://speccy.piriform.com/results/c...PT8jVgz5blttHs

and this is a picture of my freeze image: https://imgur.com/a/36fvlql



Someone told me a few days ago to apply new thermal paste, i did that but it didn't fix it. if you have any suggestions or tips what im doing wrong im open
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Old 05-29-2020, 11:55 AM   #2
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if i shake the laptop a little bit too much
One of your RAM chips or the connector to HDD are loose. Possibly another electronic component that got loose while you were in there upgrading.
Reseat all new hardware, make sure everything is showing up in the Bios under System Information.
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