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Virus on Computer wont allow me to delete 11 infected files on computer...PLZ HELP!!!

This is a discussion on Virus on Computer wont allow me to delete 11 infected files on computer...PLZ HELP!!! within the Resolved HJT Threads forums, part of the Tech Support Forum category. Hi, About a month a go I installed kapersky anti-virus software as my norton trial had run out. 30 days


 
 
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Old 03-09-2010, 04:57 PM   #1
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Hi,

About a month a go I installed kapersky anti-virus software as my norton trial had run out. 30 days have now gone and i found that i never had no antivirus software so i decided to download some free stuff online (avast) and (mcafee). To my horror i have noticed that although i can download this programmes, I am still unable to run them. I feel that an virus is preventing me to have antivirus software on my laptop and its really frustrating me!

I also was told by someone to download MalwareBytes (which i did). I run a full scan and was informed that i had 500 and something files that were infected (registry). When it came to me deleting these through the programme it was fine but there was 11 infected files that the programme was unable to delete and i think these are the files that are responisible for me not being able to download antivirus software on my laptop.

Additional info is:
When I browse on the internet and decide to click on a link from google, I sometimes get the message 'document moving' and it directs me to a suspiscious website.

My operating system is also windows vista.

Any help on how to get rid of these 11 infected files would be much appreciated!

Thanks x

Kacey
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Old 03-09-2010, 06:52 PM   #2
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Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
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