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Trojan disables all programs

This is a discussion on Trojan disables all programs within the Resolved HJT Threads forums, part of the Tech Support Forum category. I tried googling my scenario but I didn't get anything relevant. Anyways, I have a trojan that disables all of


 
 
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Old 06-25-2010, 08:20 PM   #1
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I tried googling my scenario but I didn't get anything relevant.

Anyways, I have a trojan that disables all of my usb programs - mouse, keyboard, sound, network.

When I turn on my computer, my keyboard will work when I navigate from safe mode, safe mood w/ networking, and the other options when I click F10. But when my computer starts, nothing will work. Without mouse or keyboard functioning, I'm not sure what to do. When my Spyware Doctor ran a scan because it has scheduled runs, I found a trojan and three other infected files. But I couldn't get rid of them w/o mouse and keyboard access. And unfortunately, I couldn't write down the names of the infected files because my computer shut down shortly after.

Any help would be much appreciated. Thank you.
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Old 06-26-2010, 06:00 AM   #2
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Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

Please follow our pre-posting process outlined here:

https://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
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