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This is a discussion on Malware trace monitor ink alerts within the Resolved HJT Threads forums, part of the Tech Support Forum category. Hi! Could someone tell me what ...malware trace monitor ink alerts HP deskjet 1510 is? This came up when I


 
 
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Old 05-11-2015, 10:52 PM   #1
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Hi!

Could someone tell me what ...malware trace monitor ink alerts HP deskjet 1510 is? This came up when I ran my maleware scan and my calendar suddenly also showed up on my start up list.

I think the Malewarebytes removed it but I haven't been able to find anything on the net that explains what it is.

Thanks!
Binkie
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Old 05-12-2015, 05:47 AM   #2
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Hello Binkie. Can you post the scan log that shows the detections? If this was a Malwarebytes Anti-Malware scan, it's possible this was a false positive as reported here:

https://forums.malwarebytes.org/inde...p-ink-monitor/

This false positive was fixed.

Malware.Trace is a detection MBAM uses for shortcuts (lnk files) that are typically remnants of infection.
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Old 05-12-2015, 10:16 AM   #3
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tetonbob, thanks for the reply. I'm afraid I don't know how to print the malewarebytes screen. My keyboard has a print screen button on it but when I press it nothing happens. I have W8.1 and know little about it other than I do not like it.

Below in the quarantine location of Malewarebytes it says:

Maleware Trace The Date and Time Type:File Location: ...rtup\Monitor Ink Alerts-HP Officejet 4630 series.Ink

The second one is: Maleware Trace Date and Time Type: File Location:
...rtup\Monitor Ink Alerts - HP Deskjet 1510 series.Ink

My printer is actually a HP Deskjet 1510

Thanks again, I'll go check out the link.
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Old 05-12-2015, 11:15 AM   #4
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Hi Binkie. I would prefer a scan log showing the detections.

Open Malwarebytes Anti-Malware.
Click on the History tab > Application Logs.
In the Type column you will see Scan Log listed.
Click on the scan log which shows the Date and time of the scan performed which has the detections.
Click 'Export'.
Click 'Text file (*.txt)'
In the Save File dialog box which appears, click on Desktop.
In the File name: box type a name for your scan log.
A message box named 'File Saved' should appear stating "Your file has been successfully exported".
Click Ok
Attach that saved log to your next reply.
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Old 05-12-2015, 11:52 AM   #5
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Hi tetonbob, Thanks so much for the help! Hope I did this correctly.
Attached Files
File Type: txt maleware detections.txt (351 Bytes, 19 views)
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Old 05-12-2015, 01:21 PM   #6
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Hi Binkie. That's the idea, however..

That's a Protection Log. On the same screen, if you click on the header "Type" it will sort the logs by type and you'll have Scan Logs all together, and Protection Logs all together. If you click on 'Type' twice, it will place all the scan logs at the top.

See the attached images.

Take a look through the scan logs until you find the one that has the detection, and then export it.
Attached Thumbnails
Click image for larger version

Name:	history screen.jpg
Views:	71
Size:	233.3 KB
ID:	233634   Click image for larger version

Name:	history screen2.jpg
Views:	55
Size:	243.9 KB
ID:	233642  
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Old 05-12-2015, 03:01 PM   #7
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Hi tetonbob, Thanks to being so patient. I hope I did it right this time.
Attached Files
File Type: txt Scan Log 51015.txt (351 Bytes, 11 views)
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Old 05-12-2015, 03:19 PM   #8
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Hi Binkie. Unfortunately that's a Protection Log again.

Did you quarantine the item when it was detected? If so, it will be on the Quarantine tab. You can restore that one item only, update the database and rescan. It should no longer be detected.
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Old 05-12-2015, 04:36 PM   #9
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Hi tetonbob, Yes, I did go ahead and quarantined it. Followed your directions, restored it, updated Malebytes and ran the scan again and it was no longer there. Does that mean it was a false positive???
Just out of curiosity what is monitor Ink alerts?

Thanks so much for all your help!

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Old 05-12-2015, 05:27 PM   #10
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Hi Binkie. Yes, as I suspected, this was a false positive.

The shortcut allows the HP Printer Ink Monitor to run at Windows startup. It monitors the levels of ink in your printer.
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Old 05-12-2015, 06:08 PM   #11
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Thanks so much again, tetbonbob, you're awesome!

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Old 05-12-2015, 07:04 PM   #12
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Hi Binkie. You're quite welcome, thanks for the kind words.

Since this issue is resolved, this topic will be archived.
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