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Error Loading C:\WINDOWS\system32\tiqpkaty.dll

This is a discussion on Error Loading C:\WINDOWS\system32\tiqpkaty.dll within the Resolved HJT Threads forums, part of the Tech Support Forum category. This is for my girlfriend's computer. She recently had a lot of spyware problems and I downloaded Adaware and Spybot


 
 
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Old 02-17-2009, 06:52 PM   #1
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This is for my girlfriend's computer.

She recently had a lot of spyware problems and I downloaded Adaware and Spybot to clean it up as best I could and it seemed to be working much better after that. Then yesterday she started up her computer (HP laptop--don't know any more at the present, other than Windows XP) and after booting up it brought up the following error:

C:\WINDOWS\system32\tiqpkaty.dll
The specified module could not be found

And then the computer simply freezes up and has to be turned off. I tried starting it in safe mode once and it was able to boot up, but I tried bring up adaware just look at something and the computer shut itself off. Any ideas on what the problem may be or what kind of solution--if any--exists?

Thanks for any help.
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Old 02-17-2009, 07:26 PM   #2
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Hello -

Sounds to me like orphaned startup item in the registry. To be more certain, we need logs to work from.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

https://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
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